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November 2023 by Chera Tarbox
If you have a picc line and have tubing extension so you can administrator your meds, buy the green caps! They don't supply the caps to keep the tubing from becoming compromised. I had to order off of amazon!
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August 2023 by Watts Lakeshia
Option Care offers me critical care in a way that's professional and pleasurable.
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June 2023 by Emily Bennett
They were helpful and had what we needed to us within 24 hours
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March 2023 by Amy Asaro
Horrible company! Called just a day after my husband passed away, called while I was planning my husband's funeral and continued calling over and over. They were rude to my family member on the phone denying that my husband had died, showed up after 9 pm to get infusion pump. insensitive and disrespectful!! Would give 0 stars if I could.
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October 2022 by Enrique Farrulla
Your staff that man’s the phone need to be trained to be able to handle patients who are currently ill and having procedures done, they run the phones like they were in a casino hotel. Terminally ill people don’t want to hear unsympathetic people we are not looking for handouts we are paying our cash we were told on life and at the end of our life we don’t need to women That feels like life owes them something. Do you need to clean up this facility. We are thinking about getting a group of senior citizens together who had bad experiences at this facility and have them remove these two young ladies. Did it to service us and they need to accommodate us stop speaking to us likeThey need not to have that take it or leave it attitude in case you didn’t read the word coming out of my mouth I’ll repeat it take it or leave it attitude when it comes to helping one who cannot accept forceful pushing of appointments. Period they were medical reasons why people can’t take the only open appointments then your facility needs to work on how to accommodate the people who are paying yawls wrench light feeding your children. Race has a lot to do with it you see we made an experiment we had two of our black senior citizens called and we had it on speakerphone then we had for white senior citizens to male to female and you know what happened I don’t have to go any further. That’s racial in the opposite direction Black Lives Matter so does white lives matter. This has nothing to do with racial. I’m just telling you look into the matter. I’m dying of stage four thyroid cancer I don’t wish to be bothered so please don’t contact me. Take care of the problem At the Hoover facility.
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January 2022 by Clarissa Hallowell
I have been with this company for 6 year now. I have seen them go out of their way time and time again to make sure I have what I need. The staff has always been extremely professional. All the nurses that have come to my house have always been professional and courteous. I have always felt taken care by Option Care from the office staff to the excellent in home nurse care. Thank you for the wonderful years of awesome service. I would definitely recommend this company.
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September 2021 by Susan Jackson
From the pharmacy to the Infusion company they have literally saved my life! I thank God for them every day! Dennis the pharmacist is AMAZING and I love Heather my nurse and Michelle my nurse <3 They are awesome!
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October 2020 by Cynthia Timmerman
The nurses a great but the administrative staff stinks! The nurse were once able to make their schedules with their patients. Now they have a schedule who on a whim will change the nurse coming to see you. This is so wrong. I want them same nurse every time (unless an emergency comes up). I really like the nurse I usually have but the last 4 months he's been pulled and sent to someone else. Thinking about looking for a more patient oriented home infusion company.
