-
May 2023 by Malcolm S.
The Manager Carl was helpful. He was polite. He showed me how to use the self checkout. He suggested I get an upgrade on my membership because I spend so much money here & get a discount. I'm definitely coming back to this location
-
January 2023 by Sandra M.
I tried to order two 16" pizzas at the deli yesterday but I couldn't hear/understand what the employee said (I thought she said there were no pizzas). when I repeated what I thought she said for clarification she became extremely rude, made a hateful comment, walked towards the back, looked in a door and proceeded to say something about the pizzas that were available or not available. Again I couldn't understand what she was saying. I waited almost 24 hours before posting this thinking I could just chalk it up to a bad day but it still bothers me that someone would be so rude for no reason. I walked away without placing an order and felt confused and upset about the interaction . However, the remainder of my grocery shopping experience was good.
-
December 2022 by Steve Shaffer
I’m frustrated that I pay for a membership for better prices and that includes gas. I fill up my gas tank and I’m thinking I’m getting the best price anywhere, and then drive down the street to see Walmart gas is five cents cheaper. If I drive 15 miles west to Tuscaloosa the gas over there can be anywhere from $.10-$.15 cheaper than Hoover. That sucks!
-
December 2022 by Thais Marina Serio
Horrible service, on the phone now 15 minutes no answer (10:00am) order online yesterday and wanted to pickup following day and no answer, update nothing. ridiculous
-
November 2022 by Sadie W.
Who doesn't love Sam's Club?!? They have everything you can possibly think of in bulk and a very good discounted price. They gas prices are low as well compared to other gas stations. Where else can you get a huge slice of pizza or hotdog and a a drink for under $3 and get full.
-
November 2022 by Gabe P.
Cafe Review: ONLY: Super aggressive workers!!! Beware! We were grabbing a few slices of pizza. Ordering felt rush and the workers clearly don't know what customer service is. They don't listen properly either. Ugh! Good Pizza. Terrible/annoying cafe staff.
-
November 2022 by Shamara M.
Cashier rung up items and then just left them there on counter. Did not put them back in basket. No it was not a self check out register. As you can see in the picture he left items on counter and rung up next customer. That is just a few of my items that I left on the counter to capture a picture. They wonder why customers go to COSTCO across the highway there go their answer. Oh yea Costco 1 in the city vs 3 in the city NEED TO DO BETTER. Sorry cashier and dont care so call manger on duty. GO TO COSTCO WHERE THEY WILL PUT YOU ITEMS BACK IN THE BASKET.It was 11/19/2022 17:21 run the camera tc# 202064842258044432005
-
November 2022 by Vince D.
Products and store generally fine. Check out is a nightmare. Over 50 people waiting. 2 checkout people working registers, one old and can't move fast and one helping the 20 self checkouts. No management assistance anywhere to be found. Poorly managed, not efficient and super annoying for the customers. Cancelling membership.
-
October 2022 by Russell G.
Good place to look for a good deal or hard to find cut of meat or breakfast item. Wanted good turkey bacon and was looking for a pair if jogging pants and got both
-
June 2022 by Taylor L.
Usually I LOVE sams club, I went 2 days ago and got a bunch of stuff. Got home today to make sandwiches for a trip of their chicken salad and it expired 6/15. Meaning they are selling expired food. Never had this issue. Tried to call to make the manager aware of the situation, was placed on hold and held for over 30 minutes with nobody ever getting back to me and finally I just hung up.
-
June 2022 by Valerie Sherrod-Jackson
Always shop at Sams Club. However, today Monday June 6, 2022 gas price posted online and on the gas station sign is $4.29 regular per gallon. The pump charges $4.35 per gallon.
-
January 2022 by Anna M.
Sam's Club in general and the products they offer get this location the third star. The parking lot and gas station get this location a high one-star, low 2-star. Love to use scan and go especially when they're busy, and love that they've been able to integrate a way to get gas if you don't have your membership card on you.I hate, hate, hate this parking lot. Everything is crammed on that one end of the lot--the entrances and the gas pumps, so everything is pretty congested. The gas pumps are ONE WAY, but very few people pay attention, so there are always people coming in through the out side. And because the entrance to the pumps is really close to one of the two lot entrances, it's not uncommon for there to be a complete traffic jam. Parking spaces seem to be tighter and the parking aisles are narrower than many lots. I try to go to this and the other club store during the week to avoid the crowds, but the parking lot just generally frustrates me. If I'm going to be in a crowded lot, I'd rather go to the club with the more spacious parking spaces and parking aisles.
-
April 2021 by Monica Mann
Very disappointed about it
-
March 2021 by Shaune Bryant
Restrooms are always filthy
-
June 2020 by Laura Leigh McGuirk
Sam's is a Great & Courteous Store to Shop in! Great Prices on Most Items! I like the Self Check Out System.