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April 2024 by Patricia
Mark is always pleasant and friendly
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April 2024 by Pamilyn L. Turner
Mark, was so patient and kind to my husband and myself while we were having technical difficulties with our bank cards as well as our email accounts. We just started renting today so Mark was an awesome start to what we hope to be an awesome rental experience.
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April 2024 by Carlton Diehl
This is a review of both the facility and of Mark, as well as a rebuttal to "One-Star Tom" below. This is a fantastic place for a storage unit. Drive through loading and unloading is amazing in Birmingham weather. This place is clean, well organized and secure. Mark is friendly, knowledgeable and extremely helpful.Apparently, One-Star Tom doesn't realize that Mark takes his one day off (in addition to Sunday) in the middle of the week so that he is available when most people are looking for his services. And Tom is either illiterate or unintelligent. When Mark is out of the office he has a very visible sign directing people to their call center where any issue can be raised and addressed.Let One-Star Tom rent storage elsewhere, but don't miss the opportunity to get a space at one of the best places in the area.
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April 2024 by Jim Thornton
Facility is clean, convenient and safe. Staff is very professional and always helpful.
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March 2024 by Kimberly White
We have stored our items at iStorage for several years. The manager, Mark, is nice and helpful. We like the drive-in option and feel like our items are safe in this climate controlled space. Our only complaint is that our rent has increased by almost $100 in the last 3 years.
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March 2024 by Hollie Nabors
Mark at IStorage (Hoover 150) hits it out of the Park! Just Outstanding! He is so friendly & informative and makes you want to do business with him! IStorage is so lucky to have him! I’ve been with this facility for almost ten years and this is the first time I’ve ever wanted to review. The facility is so clean & so organized. It’s nice to see someone - these days “doing their job” and doing an Excellent job on top of that! Well done!
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March 2024 by Tom
Your facility at 2400 John Hawkins Pkwy in Hoover AL is closed!! It is 3:30p, Wednesday March 6. Your hours on the door state that you are supposed to be open until 6pm on weekdays. I had to call an 800 number to get an agent. That agent informed me that a unit includes a $29 admin fee (1-time) and a $12 protection fee (monthly), yet there is NO ONE HERE to do any administrative work and there is no one here to keep an eye out & protect my things. No thank you. I will be taking my business elsewhere.
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March 2024 by William Brooke
Please fix the drive in door on the Hoover al units it has been locked in the up position for 24 hrs with temp at 49 and raining. This is not helping those of us who need climate controll . Thanks
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February 2024 by Life with Jada Pooh
Mark helped me picked the right size storage everything fit perfectly Thanks to Mark
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January 2024 by Catherine Battle
Rent off 6th Ave . storage was broken into had to buy another lock, they did not tell I need to make police report . My daughter was also broke into. Things missing from her united. They offered no help, but they required we have insurance.
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December 2023 by Jonathan Harris
Mark was very helpful and professional!Would highly recommend this place !!
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December 2023 by Courtney Alexander
I never knew how hard it would be to find a storage unit or that I would even need one, but after my divorce my 4 kids and I was in the process of moving. Mark had been hands down the best at pointing me in the right direction and helping me with finding somewhere to properly put our things and I feel like it’s safe in that unit. Thank you IStorage and thank you Mark!
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December 2023 by Kaval Mann
Mark was very helpful and super nice!
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December 2023 by Barry Degonzague
Great experience, made it very easy to get storage unit set up. Very clean. Very friendly staff.
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December 2023 by Lauren Witmyer
Mark was super helpful with getting me all set up in my new unit!