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October 2024 by Eve Devould
The place is so organized that it makes it easy if you are looking for a specific item. The store's Rep was knowledgeable and didn't mind helping. Merchandise in excellent condition.
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November 2023 by Richard Price
Not impressed, things were overpriced for 2nd hand goods.
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September 2023 by Luis Rdgz
Very nice clothes for low prices lots of girl clothes to choose from for my niece.
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September 2023 by Dalena Norman
I always find something great at a reasonable price. I really like this shop.
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April 2023 by Breeze1977 Love
Way too expensive!! U r better off to go to any department store in the world to buy your clothes because she has her used clothing marked at 30$- 40$ an item!! U can go purchase the same item cheaper and get it new from the store it originally came from.
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November 2022 by Crissy Harris Faulkner
Nice items!
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November 2022 by Esme Hill
They were racist to a friend of mine recently
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November 2022 by C A
Clothes are a little overpriced, but that’s up to what you’re willing to spend. I was not greeted or checked on, but a white customer was. There were 3 ladies working behind the counter. They were having a very loud conversation that customer’s didn’t need to hear. I could hear it from the childrens area on the other side of the store. I realized when I got home that an item I purchased was not in the bag, so called back to pick it up the next day. The lady working greeted me and was nice, but as I’m walking out she is on the phone (speaker or just loud enough for me to hear). The woman otp, asks something about the item and the lady that just helped me said it was an item she forgot to bag the day before. As I am walking out, I guess the woman otp asked which customer it was, and the employee in the store says, loud enough for me to hear, “black girl”. Has some cute vintage items. Also some cheapies. Very inappropriate conversations and terrible customer service.
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August 2022 by Courtney Alysia
Clothes are a little overpriced, but that’s up to what you’re willing to spend. I was not greeted or checked on, but a white customer was. There were 3 ladies working behind the counter. They were having a very loud conversation that customer’s didn’t need to hear. I could hear it from the childrens area on the other side of the store. I realized when I got home that an item I purchased was not in the bag, so called back to pick it up the next day. The lady working greeted me and was nice, but as I’m walking out she is on the phone (speaker or just loud enough for me to hear). The woman otp, asks something about the item and the lady that just helped me said it was an item she forgot to bag the day before. As I am walking out, I guess the woman otp asked which customer it was, and the employee in the store says, loud enough for me to hear, “black girl”. Has some cute vintage items. Also some cheapies. Very inappropriate conversations and terrible customer service.
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March 2022 by Red Riley
I was very disappointed when I brought 4 boxes of clothes to consign. They were only accepting spring /summer, which is fine. I had lots of those in my boxes. Lots of shells for business in excellent condition. They didn't even pull the items out of my boxes to consider. They just rummaged quickly through them,, in the boxes, and said nothing was of interest. I would have been ok had they actually pulled out the items before making the decision, but just a cursory glance is not acceptable. Selection for buying is good but selling side I would not recommend.
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November 2021 by Danielle G.
Used to really love this place. Its just ok now. Not sure what the deal is... but we have been here several times and each time we have overheard snobby/rude conversations coming from the employees. They need to work on being genuinely kind or practice the " if you can't say anything nice, don't say anything at all", especially in front of your customers..It leaves a bad taste and makes ppl uncomfortable to have to listen.
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November 2021 by Felicia R.
Whenever I'm in Birmingham, I Always stop here at Then Again. The staff is Always so friendly and helpful. If you're looking for designer clothes at a Great price. This is the place for you. They have a variety of boutique clothing, shoes and accessories. I highly recommend everyone to at least go by and see what they have. I guarantee you will not leave without a purchase. I can't wait to visit Then Again, real soon.
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October 2021 by Kimberly Madden
Great prices and variety!! Staff extremely helpful too!!
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September 2021 by Angie
I have a good website but when you go to the store so you're closer than the lady is rude and very picky I won't be shopping there
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August 2021 by Vanessa Fitts
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