“Edwin at CarMax Birmingham made my car buying experience an experience to remember. The process was easy, hassle free, and he was very knowledgeable. I’ll definitely recommend to family and friends ! Edwin you rock!!!! Thanks for your hard work and dedication”
“Got a 2014 Nissan Pathfinder Friday Rick was the coolest person I have met as a car salesman! He made it fast and enjoyable. First time ever having a car in my name alone and he made it simple and allowed me the opportunity to drive anything on the lot till I was sure of what I wanted. I am pleased with everything! No used car is in tip top shape but this one sure looks and drives like it’s brand new! THANK YOU RICK FOR YOUR KINDNESS AND EASY GOING PERSONALITY!!! WILL GO BACK WHEN READY TO GET MY HUSBAND HIS TRUCK?”
“Milton was wonderful. He went above and beyond. So grateful for all the information shared. Joliet and David in lthe service department took care of our needs beyond our expectations. Thank you all for such a great experience.”
“Hoover is the kind of dealership I like to do business with. Coming from a decent amount of time in the car industry, I am familiar with what to look for in a dealership. All of these reviews with one star confuse me. A dealership can do there absolute best to make sure a car is functioning properly, but at the end of the day it’s a used car and they have them for less than 60 days typically. It’s not like they are driving these things with any frequency to catch issues that pop up. I purchased an X3 M40I from Dylan. While my car isn’t perfect and some things popped up shortly after purchase, I am completely happy with my experience and they did everything they could to take care of me. After the pre purchase inspection came back with a coolant leak, Dylan got it in the shop first thing that morning to make sure she was good to go. These guys were incredibly honest with me on price and what they could and could not do. They even picked me up from the airport. Overall I would recommend these guys for their honesty, and if you are really adamant on getting a perfect used car, just go get a PPI so you can decide what problems you are comfortable with.”