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February 2024 by Mike H
Dining closed as usual. Tried on a number of occasions. Will not be back. I will not use drive thru. Every other fast food has dine in. I understand why BK is struggling financially.
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January 2024 by Bekka Boo
Always closed down early for no reason. Came by this time at 9:00 p.m. and they were closed
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December 2023 by Jamielee Jenkins
Suggest editing your hours of operation if close at 11pm
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December 2023 by John Minyard
Burger Kings slogan should not be " Have it your way," well at least not at this location!!!!! Do NOT expect to order anything to your liking because if its not on the menu that away you will not get it that away. The customer service is honestly the worst I WILL NEVER come back to this location! Even the manager was awful! which explains the whole store atmosphere!
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December 2023 by Damien Hocutt
Best freaking Burger King Ive been to in years. The order was perfect, the service was friendly and did not let the fact they were out of somethings get to her and I left feeling super positive and questioning my past 7 yrs of BK experience. Mountain Brook has terrible customers service and they "never get the order wrong" ?. Pinson always gets it wrong and just don't care because everyone is a stoned teen. In gardendale the order is right but I feel depressed every time I go; bad juju there. Roebuck is very fast and friendly but order never right, though they willing to fix it but, I feel for those kids.
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December 2023 by Kori Barnes
The food was absolutely amazing! But the service was extremely slow. It took almost 20 minutes just to get a Burger. And I don't think it's because of the employees I think it's because of understaffing. Because the people that work, there were extremely nice and polite and explained to me that they were shorthanded. And that's what was taking so long.
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December 2023 by Keith Sharp
Just don’t do it! There is a reason why nobody ever eats here anymore. This restaurant was going downhill long before Covid but has hit rock-bottom now. Food is horrible, sloppy when it’s put together. Employees are checked out and have bad attitudes. Most of the time when you go, they’re out of key things like Coke! And compared to other fast food restaurants, Burger King has lost its mind with its pricing, a basic sausage, egg and cheese croissant meal is over $8 now. For good service and good tasting food. I might be willing to pay that on occasion but not at this particular location. I’m guessing this location has less than 12 months before it shuts down.
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October 2023 by James Freeman
Horrible management. Waited around 15 minutes in the drive thru to get to the speaker to place my order only to be told that they are taking mobile app and doordash orders only.Total incompetence with management and owner.
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September 2023 by Laconia Byron
Always good. Budget King does a great job in food prep.
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August 2023 by Joyce Witherspoon
This is a fast food restaurant. I stopped today 8/15/2023 for breakfast. My order was bacon egg and cheese croissant, orange juice and a large.Dr Pepper, what I received was the croissant and large Dr.Pepper and hash brown. The hash browns were so greasy I couldn't eat them. We have got to do better as a fast food chain.
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July 2023 by Linda Williams
This location leaves a lot to be desired in service as well as food. Staff behaved as I was bothering them by coming in. The food was equally lack-luster. Lukewarm fries and burgers tasted boiled or steamed rather than flame broiled. Not one grill mark. And when did there become a charge for pickles & onions? I won't be visiting this location again.
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June 2023 by Ebony Johnson
Horrible, they always out of everything. I was even told they couldn't cut my sandwich because they didn't have a knife can't make this up. Never makes your order like asked. Please just close them
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May 2023 by Vanessa “Imagination of 1”
There wasn't a line. That whopper was delicious ? I hadn't been there in a year, so the onion rings and whopper was great!
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May 2023 by T Carter
The service was excellent and my Bacon King meal was so on point!
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May 2023 by T.K. Murphy
Ordered extra pickles, got no pickles. Was a sad day for the pickle lovers at my house. The fries were a flaccid, greasy disappointment with nary a grain of salt to be found.