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March 2024 by Crystal Dawn
I was sitting in my vehicle, ordered online to pick up at the counter, went inside to pickup, and the manager told me my food was already delivered outside. The other employee said he had already taken my order outside. Went thru this back and forth 3 times. Finally, my husband went insidegotten my order, and employee came out admitted he didn't give us order. But, the same employee lied to me & manager 3 times, assuming he didn't want to get in trouble. The manager got rude to me & my husband. It's not a good experience at all.
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March 2024 by jasiel lovell
The food is always good, but seems like I can't get a smile from anyone.
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March 2024 by Gladys Moore
Bought kids meal. Fries were cold & cheeseburger looked & tasted like it had been made the day before.
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March 2024 by Ashlie Terry
I went to this location on yesterday. The staff is horrible. The employee told me to drive around after taking my order. I asked her politely what is my total; I didn't understand why that information wasn't given. But she had an attitude when I asked for it. Her coworker also came to the window when I got around to pay stating "she hates when customers ask for their total". I do believe your allowed to know what your paying for. The food was also terrible. I could have taken one or the other bad service with good food or bad food with good service. Overall 0 stars! Close the location!!!!!!!
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March 2024 by Kris Robey
Really hard to not give 1 star. Atrociously slow service. Some rude employees, a couple were nice. I don't understand promoting "black owned restaurants". It creates division the same way if white owners did it, which would be very controversial. Overall I'll drive further to go to McDonald's next time than to go to my local, unorganized McDonald's. Do better. They have zero organization. The wait is longer than any McDonald's in the Birmingham Metro area.
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February 2024 by Corey Cannon
This used to be one of the worst McDonald's I have ever been too around 3-4 years ago. They have been great and consistent lately. Glad to see it operating properly again.
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February 2024 by Li Dee
Workers are playing around not taking orders all outside the building playing
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January 2024 by Charles Hyde
It was the nastiest burgurer ever. By the time I got home the boxes were falling apart from the grease. Fries were cold, meat wasn't fully cooked.
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January 2024 by beardenjim
It's mcdonald's it's just substance to fill a void nothing great or special about
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January 2024 by Jasmine Baskin
My food was terrible. Cold and raw. I said no onions I had onions on my Big Mac. I had the sandwich remade and it still came back raw.
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January 2024 by lois deas
Not much more to say!
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December 2023 by Lori Nobiling
The drive through line takes very long. I ordered an online order and sat in the line for about 45 min. They also messed up the order.
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December 2023 by Sylvester WashingtonII
I can't say much about the food, because I didn't get any. I've never heard of or had the experience of a McDonald's that ONLY TAKES CASH! I'm not even going back there. I went to Taco Bell across the street and I'll keep going.
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December 2023 by Angela Davis
12/16/23I was told to pull over to wait for fries to be cooked, and someone would bring my order to my car. I waited over 20 min noone came out. I went in to inquire about my order, and it was just sitting there with lukewarm fries and cold burgers. This is not the first time this has happened.
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December 2023 by Poole Enterprise, LLC
This is why I don't spend my money in Hueytown, horrible service and cold food. It's too cold to have to go back to get hot food. Not worth spending your money with.