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January 2024 by Lester Graham
Great place
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November 2023 by Stephanie lovinmylife
Ordered a 24/36 collage photo posted online for 50%off with the Offevery coupon. Such a good deal until they cancelled my order by email and said when I called our poster machine down cause corporate doesn’t send us the proper ink for it. Plus normally when I order photos ahead of time they don’t even print them off. I paid for them!
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November 2023 by jim scott
Good, there is a wait when using the pharmacy, overall good service
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September 2023 by Erin Carter
If I could give zero stars I would!! This particular location likes to double dip with the insurance company and the patients! They bill medicaid for 90 day supplies and only give the patient 30 day supplies and then when you run out, try to make you also pay for the 60 days medicaid already paid for!!!! How about hiring store managers and pharmacists with adequate professional and customer service skills??!! How about actually resolving issues that arrise in the drive thru verses calling the police to trespass and arrest your customers. How about fix your app? How about provide proof of what medicaid paid you upon request?? How about THAT to ensure patients never run out of their medications?? I'm done with this pharmacy!!
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August 2023 by Brttney Allen
I have been trying to get my son's medicine refilled since about the end of may. They go from its not available to it needs prior authorization. They then tell me I need to call around to other pharmacies to see if the meds is available instead of doing their actual job. The pharmacist was to call me today about his medicine but called me about how i was doing on some meds I don't even take. Then cancelled his prescription. They are not trying to fill my son's meds and with school about to start back up he needs them asap after having to go a whole summer without them. They need to fire and do a whole overhaul because there is no way a patient is supposed to be without their medication.
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June 2023 by Sara L.
It is with great concern that I write this review of Walgreens Pharmacy Heuytown. I must warn the public that this pharmacy is going down a dangerous path and may end up killing someone. The leadership in this pharmacy is uncaring and unprofessional. They are breeding and leading their employees to a very unfortunate end. Despite my belief in giving people grace, I have attempted to use this pharmacy more than once, with disappointing results. I can no longer in good conscience patronize this establishment and will be reporting it to the corporate office as soon as I post this review. I urge anyone who values their health and well-being to steer clear of this pharmacy. The negative experiences I have had here have left me with no choice but to give it a negative review. It is my hope that the leadership of this pharmacy will take swift action to address the issues that are clearly present within its walls. Until then, I implore the public to seek out other options for their pharmaceutical needs.
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November 2022 by Stevey Smith
Thank you JohnnyFor helping me all that you couldWith my autistic granddaughterAbsolutely professional !
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September 2022 by Marie Marie
This is the absolute worst Walgreens Pharmacy I have ever frequented. From the Pharmacy Technicians to the actual Pharmacist, the service is rude and by all means unprofessional and unacceptable. Prescriptions are not reviewed before notifying patrons they are ready, if, they notify you when your prescription is ready. On several occasions we have received notification of filled prescriptions, only to arrive and be told the prescriptions are not only NOT filled, but the pharmacy is out of the medication. Let’s not talk about the incidents where we are told they didn’t have a medication on hand, only to get home and find SURPRISE! they did, and filled the prescription -it’s in the bag. Or, the times where we are told we had one medication filled, and SURPRISE! They filled the script with the wrong medication. Now, how is that acceptable when dealing with elderly patrons? It’s definitely an easy way to seriously hurt someone. On top of this, when the pharmacy notifies you they have made a mistake, the information is given with malice and discontent, as if the patron made the mistake. Enough people have already mentioned the pharmacy drive thru, it’s pretty obvious this also is not one of their strongest services. We have used this pharmacy for years out of convenience, which is likely the only reason anyone is still giving them any business. With three other pharmacies within a 25 mile radius, I am surprised this pharmacy is still in business. The service is deplorable. Walgreens should want to be represented better than this.
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June 2022 by Elizabeth Moreno
Manager is rude as hell never coming here again they were one in wrong for charging my card I went back try to just pay with my rewards she just kept making comments and remarks about the situation
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May 2022 by Ryan Cartee
Why have a photo lab and you’re lazy and don’t want to blow pictures up. It’s funny I was just here a few weeks ago and you blew my shots up; now today you don’t want to blow them up. That’s ok though; cvs across the road did them without any issues. You’ve lost my business. As for the guy in the photo lab; you need an attitude adjustment. Poor customer service at its best.
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January 2022 by Lauren Elizabeth
This location is truly horrific and completely unprofessional. Your doctor will send in your prescription, but they will claim they don’t have it. This has happened at least 4 different times now. After a very serious surgery, I couldn’t get my meds for almost 48 hours. Completely ridiculous and all staff should be replaced.
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January 2022 by rayvenericaa
This place is horrible.. The wait for a prescription is verrryyyy long for no reason at all. Dropped off a prescription at 2:30 and they said it would be an hour and a half (which was ok because i had an appointment to go to) came back at 4 to pick it up and waited 30 min for the to tell me it wasn’t ready and i needed to wait 15 more minutes! literally just picked it up at 5:48. it should not take over 3hrs to fill a prescription and they act like they don’t even care or apologize for the wait.. Horrible customer service, y’all need to do better. It’s ALWAYS like this and I won’t be coming back, ridiculous!
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January 2022 by Jeremy E.
Pharmacy was to close at 9pm. Inside pharmacy was closed at 7:30 and only drive through open. In 30 minutes moved up only 1 car length with no signs of having movement anytime soon. Currently drive through is wrapped all the way around the bld.
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October 2021 by jennifer wilson
I would not recommend this pharmacy location. There is always a long wait to pick up prescriptions. It does not matter whether you go through the drive through or go inside. Expect to wait for at least 30 minutes to pick up a prescription that is ready.
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October 2021 by Pastor Ronald Green
I went in this morning, the store wasn't busy at all. There was no one in the front to check out customers. I went to the pharmacy register and was ignored. Even after I ask for help, I was still ignored. I asked a second time a little more emphatically, and got a response. It'll be a little bit.I understand the struggle to hire good help. But, all someone had to do was say, I'm sorry we will be with you shortly without me asking for help.