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February 2024 by private citizen
So many nice things here at every price point. Super staff too!
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September 2023 by Matthew Roha
Great experience. I took on a 3 tier fountain project and the Across the Pond staff was with me every step of the way. When you start these projects, you get to know everyone as you work through the process and walk the grounds daily to talk strategy, buy materials, and order scoops.First off, Everardo knows his stuff and stayed ahead of me as we discussed photos of the progress. Great recommendations on building a wide enough disappearing basin, rigging something to get enough pour out of the bottom fountain tier, best way to build the pump housing, etc. This is during the build, not fixing things after the fact. His guidance was huge in nailing the project and not having to go back. Had a good time talking about the possibilities also.We aren't done yet. I told Everardo that I want to add a spray ring and put some lights in.Thanks all. Well done.
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August 2023 by Matt Sohi
Friendly, great service. Drove past the 1st time as it is also known as SiteOne 1088. Semi will fit in the driveway.
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April 2023 by Aaron Phillips
Best nursery and outdoor/indoor plant provider. Always rotating with the newest plants for the season and has a far reaching variety. Plus a fun interactive walk.
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April 2023 by Robert Witbrodt
Lots of quality pond supplies. Tons of koi and goldfish.They do have just about everything for making an outdoor oasis, but its not cheap, its all top of the line high-end quality and prices to match so be ready for that.
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April 2023 by Mary Gruschow
Walked in and not one person, out of the SIX I saw, ever acknowledged I was in there. Walked past me, never spoke, nothing. The items I wanted, I put back and walked out. And NOBODY was in there, so they weren't busy. Won't go back.
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November 2022 by Robert Tho
The price is a little high but great quality and tons of options extremely nice staff worth stopping by.
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July 2022 by Randall Smith
Worst company I have ever done business with We had 2 tons of Alabama river rock medium sized paid for and even paid extra to have it delivered. My wife sends me a pic of the gravel they dropped in my driveway it was not barely over half a ton. Called them and they argued that it was the full 2 ton, after sending them a pic they continued to argue it. Then the so called manager called us back and said no it was only 1 ton that they were out and we would have to wait til they got more in. I told him I have waited a week and was told that they would deliver two tons. I should not have to call and argue with you that you didn't deliver the right amount when I have already paid up front then have to wait what I was told possibly 2 more weeks for the rest. On top of it all I asked for a refund they come and got the gravel out of the driveway and it has been a whole week and have yet to get the 487 dollars back.
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July 2022 by Christopher S
Their screened topsoil comes at a premium price; however, it's dry and easy to work with as compared to other vendor's materials.
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May 2022 by Steve Holpp
Eveduardo (fish and pond guy) is awesome. I’ve built several custom ponds and with Trevor Cole and his team are always there to support a simple to complex pond build. Thanks to y’all again and see you soon.
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May 2022 by Pauline Childers
This place is amazing. It has the best outdoor living and decor for every yard.
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May 2022 by Timothy Wyant
Had a blast today looking for landscape design ideas. Didn't get any help from any staff. but staff was very buzy. Me and my wife walked and spent about a hour. Picked out our home and garden ideals. Tim Google Reviews Guide.
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April 2022 by Matt Curtis
Great local company to work with! My wife was very pleased with the customer service as they helped with our new home! Thank you Across the Pond for going above and beyond to give us a great experience!
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December 2021 by Janice Jones
Amazing customer service. We asked about landscape design and the owner came out and talked to us. We felt like we were very important customers! Very good experience and they have a wide array of outdoor hardscape, furniture, grills and all kinds of landscape products. Awesome place!
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November 2021 by Carl Cathey
I made the two hour drive from Birmingham to shop with these guys. Awesome selection of fire pits, and wonderful service. Well worth the time spent on the road to do business with gracious folks.
