Advance Auto Parts at 4710 University Dr NW in Huntsville is a reliable store offering a range of automotive aftermarket products and free services. Customers can find leading brands such as FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. The store provides many free services, including battery testing, battery and wiper installations with purchase, engine code scanning, starter and alternator testing, as well as battery and oil recycling. The staff is dedicated to helping customers with their needs, as reflected in positive experiences where employees go above and beyond to assist. For example, a staff member named Jay showed exceptional customer service by helping a customer find the right bolts, even in the rain, and did not charge for his assistance due to a previous poor interaction. Another employee, Brandon, demonstrated patience and care while helping a customer replace a brake light, even managing a difficult situation with another customer. The store is well-maintained, with a clean and welcoming environment, and the manager is noted to be helpful by providing practical solutions like installing phone chargers outside. Customers are encouraged to take advantage of the loyalty program, Speed Perks, which offers discounts on store items and gas at Shell stations. Overall, Advance Auto Parts in Huntsville is known for its helpful staff, quality products, and free services that make vehicle maintenance easier and more affordable.
Me and my bestfriend tried to change the headlight ourselves but it didn’t work. Greg came out and helped us instantly. Truly thank him, that’s what you call great customer service because they normally don’t do that.
December 2025
They have the needed parts and the people who know them too!
December 2025
Jay helped me out with a battery warranty kerfuffle today. Despite the run-around my situation gave him, he persisted and was able to get the situation unstuck. Thanks!