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January 2024 by S A
They were friendly at this location but they didn't install my battery properly. It was so loose I was able to lift the connector off the battery. I drove out of town like this and this could have made me be stranded. Next time please make sure to install the batteries properly for the safety of your customers
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November 2023 by Monty Love
Greetings upon entering and helpful. Found exactly what we needed to finish installation of audio speakers.
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September 2023 by Jay Byham
Returned the wrong part and was given a 20% discount coupon. Then found the part at another store, called them to hold it for me, and discovered they DID have the correct part and installed it for me! I saved money and got courteous and helpful service from Brandon. Great store!
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September 2023 by katandthefids everything2cellos
They were great! Took care of my issue, no waiting, all good!
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June 2023 by Eve Towry
Ashley GM and Brandon were so helpful to me! They went above and beyond to help me get a battery and install it. They are both so amazing ?. I will definitely be back
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June 2023 by Eve Towry
Ashley GM and Brandon went above and beyond to help me get a battery. They are amazing. I will definitely be back
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May 2023 by Jeffrey Huneycutt
Went to the store at 11220 Memorial Pkwy to get a light bulb for my car. I was heading back home to Georgia so was in a rush to get the part. I partly blame myself for not paying attention...I got the bulb and paid the amount requested...this was a mistake because the price seemed higher than what was on the shelf...well I was in a hurry so figured I had misread the label. I install the bulb and headed down the road. When I got home I looked closer at the receipt and found that I was charged $5.99 for a bulb replacement plan that I was not asked about...I was asked for my address for the warranty but figured it was the factory warranty...never told it was a $5.99 extra. Then I found a $1.99 packet of bulb grease that I did not request...So lesson learned...don't be in a rush and review the charges before paying...shame on me I suppose...
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April 2023 by chris denton
One of the best auto parts stores I've ever had an experience with! I had my Wife and Mother in Law get a crankshaft sensor on Saturday and when they brought it to me it was actually a camshaft sensor so they went back and got the crankshaft sensor. Todsy I finally got to putting it on and it was the wrong crankshaft sensor so my wife called and they had actually pulled the wrong part number! That's twice it was wrong! Well that happens and I understand but what was the above and beyond part was the employee asked what our address was and we live across the river in Laceys Spring and she said she would get the part to us and sure enough within an hour the correct part was in my hands without any effort on our end! That kind of service is hard to get nowadays and kudos to the employees there! They corrected the problem Pronto! I just moved here and that's my parts store now for sure! Great Job!
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April 2023 by John OBryan
Your employees had my Optima marine battery I purchased ready to go..
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February 2023 by tiffany Higinbotham
My headlight blew out so i stopped an paid 18$ for new bulb an the staff couldnt wouldnt an refused to help me install they told me to watch youtube video an watched me thru the window the entire time. I had to wait for a friend to finally come help me. Dont go to this store they are rude an lazy .
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January 2023 by Gerry Ditto
Very helpful actually ordered products for me that other auto advanced stores wouldn't even look up for me.
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October 2022 by Cody McNamee
5 star service deserves a 5 star review.Brandon was able to diagnose the issues I was having with my battery.Brandon picked the right battery for my needs.Keep up the great work.
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September 2022 by Geo fay
I had an easy professional experience here. Tracy is personalble, honest and helpful.
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September 2022 by Alan Peaslee
Quick service, confirmed our diagnosis, and good advice on repair
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June 2022 by terious Bone
Your policy rules sucks for one bad customer service for two... I couldn't return a part because it already been installed in my car but that wasn't the problem so why not take it back
