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December 2023 by Amanda Carpenter
This is the best PNC branch I have been to! The branch manager, Britni, is so helpful and kind!
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December 2023 by Brendan Gruber
Helpful in getting bank account setup.
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March 2023 by Dori Pabón
I see why you guys have such a low rating! DO NOT GO HERE WITH A CARD THAT ISNT PNC!!! As a matter of fact, JUST DONT GO HERE! Their atm shredded my debit card because it wasn't a PNC card. At least that was the only bit of info the teller could give me as to why the atm held my card. WHAT DO WE DO ABOUT MONEY UNTIL A NEW CARD GETS HERE?! But I guess that isn't yalls problem
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February 2023 by Ben Bowden
Easily the worst bank I’ve ever had to work with. I’ve been trying to speak with someone at this branch for a week and no one ever answers the phone. Eventually the call will just go dead. Their corporate office is no better. They definitely have the business model “make everything overly difficult and the customer give up.”
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February 2023 by Joshua Thomas Young
This place is horrid. They never answer the phone, when i go into the bank they are rude, stuck up.
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December 2022 by Marquita Ward
I stood in line for 45 minutes. Only one Teller. On a Friday. Two people in offices, one scrolling on her phone. The other just sitting and looking. This is ridiculous!
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March 2022 by Chase Christian
This place has gone down hill since the switch. They inconvenience you as much as possible to make you only use online interaction. I just want to deposit a check and am sitting here 15mins later still waiting .
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February 2020 by Blake Allen
Best bank in Alabama!
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October 2018 by You Wish
My husband has had issues with erroneous fees being taken out of his account. I introduced my husband to BBVA Compass bank because I was a satisfied long time account holder, but I've since regretted advising him, as a foreign national, to open an account there. We have made multiple visits to attempt to have correct information on his account and discuss the "extended overdraft fee" being taken from his account on the same day his paycheck is directly deposited. Chris Ballard is the one we spoke with on our last visit, Friday. We waited patiently for someone and he came in from outdoors and invited us in the office. He was shaking and trembling and seemed agitated before we even got down to business. The meeting ended with him yelling and demanding that I be quiet and let him finish talking. At this point I had already witnessed him becoming increasingly agitated and shaking but with him becoming red in the face and yelling, we decided to leave with plans on closing both our accounts In the near future.
