Bentley Cadillac: A Family-Owned Automotive Group Serving Huntsville Since 1928 Bentley Cadillac is a family-owned automotive group that has been serving the Huntsville community for over 90 years. With three generations of Bentleys working at their dealerships, they offer a wide range of new and pre-owned vehicles, including Buick, GMC, Cadillac, Chevrolet, Hyundai, and Genesis models. The dealership takes pride in its GM-World-Class-Certified technicians, who ensure that all repairs are completed correctly. Customers can also take advantage of the well-known Collision Repair department, which works with all insurance agencies. The service department goes the extra mile, disinfecting and detailing cars that come through. Customers have consistently praised the exceptional customer service at Bentley Cadillac. Hector Analista, a service department employee, was commended for his polite and helpful attitude, as well as his ability to keep customers informed throughout the repair process. The sales team, including Mitch Flowers II and William, have also received high marks for their transparency, friendliness, and willingness to address any issues that arise. While one customer initially had a positive experience, they later encountered issues with the vehicle that were not fully addressed. However, the dealership's management, including William, ultimately made good on their commitment to resolve the problems, demonstrating their dedication to customer satisfaction. Overall, Bentley Cadillac's long history, skilled technicians, and commitment to exceptional customer service have earned the trust and loyalty of the Huntsville community.
I called Hector for services on my vehicle and he reached out to me the same day to schedule my preferred service date. He is customer service oriented and has a very pleasant personality.
August 2024
I worked with Hector Analista in the service dept for my last visit. He did an excellent job, very polite and willing to help. My vehicle was ready ahead of schedule and he kept me informed all the way. Thanks Again Hector
October 2023
The staff was incredibly helpful and knowledgeable. I found the perfect car at a great price and highly recommend to anyone looking for a new vehicle.