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September 2023 by E Baughan
Great experience buying a used vehicle. No pressure to buy additional services and when asked for some time to talk, the dealership accommodated without question. They also allowed our daughter to play with the toy vehicles in the showroom which made the time we were there more bearable for her.
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September 2023 by Amanda Barnes
First time buying from Century BMW, but it won’t be my last! Customer service exceeded expectations and Lucas Jolley was a pleasure to deal with. He made the whole process easy. Love our new BMW!
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September 2023 by Andy Stejskal
I now have bought three vehicles from Century. Parker Jones and John at Land Rover are most enjoyable to work with. I can let them know what I am looking for and they can help steer you in the right car. Plus I feel very comfortable in knowing that they are not just sales people but friends. Someone I can call on for a future sale or info on a car Also they are not pushy. They are courteous. Respectful and knowledgeable. And want to make sure you are happy
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September 2023 by Michelle Hancock
I love taking my car to Century BMW for it's maintenance needs because I know I'm getting the best service for my vehicle. I tend to keep my car for a long time and I know Century will make sure to keep it running well. And most importantly, the employees treat customers with utmost professionalism.
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August 2023 by Hector Ayala
My advisor Cornelius was excellent. He was very friendly and respectful. Love the inspection video sent to my phone. Only one thing I didn’t like is having different final price from what was quoted. But still great service.
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August 2023 by Ltakallen
I’d like to say THANK YOU, to Joseph. S. Joseph was courteous, patient and reassuring Salesperson. He is knowledgeable and really excels in Customer Service/Care. I have had skepticism of “online car sales” but Joseph and “The Century Team” did wonders to allay that concern. They are really a Quality Operation. Great work Joseph, Kudos and Thanks. You were Fair and True to your word every step of the way during this transaction.Appreciatively. A. ?
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August 2023 by Linell Gatling
Missy Beasley was my Customer Care Representative at the Century BMW Auto Group in Huntsville, Alabama. She did an outstanding job of assisting me with my vehicle. I was extremely impressed the moment I walked through the door. She immediately greeted me and responded to the issue with my BMW X1. Her professionalism, friendly personality, and attention to detail were second to none. Missy Beasley is a great credit to her profession and is an invaluable member of the Century BMW Auto Group brand. I highly recommend Century BMW Auto Group to my family, friends, and anyone who wants great service from a great team. Keep up the great work Missy! All the best. RLG
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August 2023 by lashay white
My experience at Century BMW was Outstanding. Mr. Philip Bell was an amazing salesperson. From the time I submitted my inquiry, until the time I closed on my new vehicle, his customer service approach was stellar. He was very straightforward and easy to communicate with. He kept me up to date on changes with the vehicles I was interested in through video calls, texts messages and emails. My entire experience at Century BMW was a 10.
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July 2023 by Jimmy Sanders
I took my M3 in for the break-in service. When I pulled up I was greeted by Brandon. He was very professional and courteous. The waiting area has a nice coffee maker with snacks and soda/water. While I was here, I had the opportunity to speak with a genius (after my service was completed) to answer the questions I had about my car and show me things I didn’t know. Overall, I had a really good experience here!
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July 2023 by Sobrina Pratt
Dan Evans was very helpful. They were able to accommodate me while I was visiting the Rocket City on a two day trip. I was provided a peace of mind for my return trip home after having quite the scare when my local BMW dealership missed a vital inspection. Thanks Century BMW!
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July 2023 by Perry Inman
Luxury service you’d expect from a luxury car dealer! Joseph was very helpful from start to finish. He made every effort to put my needs above his own. Never once did I feel pressured into making a decision. I felt well taken care of and couldn’t be happier with the deal I received on my new BMW!
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July 2023 by Clarice Hall-Black
Cornealius Hurt is hands down a phenomenal guy. He is truly a cut above the rest. Had a flat in one tire and a nail in the other on July 3rd. We were able to have our car towed from an hour away and back operable in about 3 hours total. The 5 hour smooth drive home was all thanks to Cornealius Hurt and team Century BMW.
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July 2023 by Zach Thomas
Just bought my first car at Century BMW and it was excellent and high quality car buying experience. I worked very closely with both Jospeh and Marlon who went above and beyond to ensure a hassle free and smooth car buying transaction. Would highly recommend working with this dealership if you want an honest, upfront, and customer first experience. I drove 4 hours to the dealership and would do it again without hesitation. Thank you for your service and high quality care.
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July 2023 by R Gary Saliba
Utilized the Service Department regarding a tire issue. Service rep, Missy, could not have been more helpful. The entire process is heavily ladened with technology including a video provided via text detailing the damaged parts and requisite remedy.Process proved convenient and accommodating. But processes and technologies are effective only to the extent that a qualified individual sits between the customer & the technology.
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June 2023 by John McCall
If you own a BMW that is out of warranty now, you already know it will cost a small fortune to fix anything... However, with that said, I trust Century BMW service. My BMW service advisor, Jody, is the best. He is easy to get along with and he is very honest. I could have gone to a few "other shops", but I let Century do the work because of Jody. They fixed everything great, and my car is running great again. Thank you for doing the work that my insurance company should have covered. I am still upset about the way my insurance did me, but I am happy with all the hard work y'all did getting my 540i back on the road quickly.The collision repair shop is amazing as well with body work. Insurance covered that bill back in January 2023.All around, if I had the opportunity, I would work with Century Automotive BMW. The culture within their company is amazing, and when you look from the outside, everyone works together to give an amazing experience to their customers. Team work is dream work, and the nailed it in every aspect.Highly recommend Century Automotive to anyone that needs a vehicle. All of their products are great, and if you are new to town... stop by and just talk to them. Don't take my word. See for yourself!Sincerely,~John McCallWorship Pastor &Residential Water Specialist with Aqua Systems of Alabama.
