Century Volvo Cars, a 34-year-old family-owned dealership, is known for its strong employee relations and commitment to customer satisfaction. From the third-generation dealer and president to the tight-knit team, the business values its employees as the driving force behind excellent customer service. Customers have consistently praised the dealership's service department, highlighting the professionalism of the service advisors, the convenience of the shuttle service, and the quality of the work performed. Clients have described their experiences as "pleasant," "excellent," and "perfect," with one customer even commending the service video received prior to picking up their car. The dealership's commitment to customer service has also been recognized by new customers, who felt "treated like valuable customers" even on their first visit. Overall, Century Volvo Cars has established a reputation for providing a exceptional customer experience, making it a preferred choice for Volvo owners in the region.
The experience was good. The only thing I don’t like is ,, they charge a 3% to use a credit card. I don’t understand. Some people charge on it during the month ,,.,. and pay it off when it comes in. I may have to drive to Birmingham to get it serviced.
October 2025
Had my car serviced and was pleased with Century Volvo. I used the shuttle service to and from work which is very nice. The service advisor was professional and kept me updated. Overall a pleasant experience.
October 2025
Great experience. We were treated like valuable customers even though it was our first time there. We will be back. Thank u.