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March 2024 by Crystal Bradley
I was completely unaware that City Gear doesn’t offer refunds. My child purchased a pair of pants and they were to big and literally returned the next day with tags in tack and receipt. To find out absolutely no refund was allowed and the pants were over $80 was absurd to me. I usually shop at Hibbits and has never ran into this prob. Also, I was unfortunately sent from one store to the next by a City Gear employee as she thought I could get a refund by going to a different store. I was beyond upset and will likely stick to Hibbits and not City Gear for my family’s needs.
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March 2024 by Mauntaguez Hammonds
Fantastic team. They welcome you with great assistance and positive attitudes out of the whole crew. They where all so willing to help with the customers needs and wants in order to help them. I loved my visit there
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February 2024 by Adam Thomas
Quick in and out trip to pick up a raffle win. Staff at the counter was great. Very friendly. Store was in great shape and organized well.
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February 2024 by Rodney Jones
Love how quick and easy it is and delivery is great
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February 2024 by Brandon Moore
Besides the fact the cashier forgot to add my loyalty points to my recent purchase an messing my 10 dollar reward up it was otherwise a very seemless very good experience city gear in Huntsville Alabama Sparkman drive location is top notch these guys are knowledgeable workers very sincere an genuine people
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January 2024 by Drew Carothers
Did order online and pick up in store. Never received my order nor have I been refunded. $500
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December 2023 by Ciara Gallon
Good customer service. Had what I needed.
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August 2023 by An Ro
They were pretty busy but my overall experience was great and they have a sale on kids shoes for back to school
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May 2023 by Willie Nord
Terrible, they holding shoes. This the only store I have problems with when buying Jordan's.
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April 2023 by Joy Francis
Always a nice experience customer service is amazing
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April 2023 by Cory Stallworth
Always great customer service and experience
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June 2022 by Harmonique Crawford
The woman with the big mole and old. I am underage. Therefore EVERYTIME I win a raffle (which happens all the time not nothing new we been doing) I send my mother or sister to go get my shoes. My sister came to this store to get them and the lady with the mole whose name I don’t remember told her that she needed me to be there to get the shoes? Why? I wasn’t mobile at the time and was very busy. I had to stop what I was doing and my sister had to drive all the way across town (20 min) and back to come get me. When we got here the lady with the mole told us that the shoes were “re-raffled”. That is very trifling. She knew we were coming back up to the store. And on top of that we called multiple times and the phone just rang or went straight to voice mail. I will never ever in my life come back to this ghetto store.
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June 2022 by Dynomite Music
Always got what I need
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February 2022 by Amanda Matthews
We called asking about a certain pair of shoes. The employee called me back to let me know they actually had it. What a great experience, clean facility, and kind people!
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February 2022 by Roosevelt Collins
Great service
