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October 2023 by Dwight Belyeu
I had to leave really early so I was very pleased that they had everything ready ahead of time. Biscuits, sausage patties and smoked sausage, scrambled eggs, juice, Cereal etc. A very nice place. Very clean.
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October 2023 by Dennis McCleskey
Staff was great and very friendly and willing to work with you on early check - in. Security servalance in parking lots well lit. Room was nice and clean. Beds were comfortable. Shower head was great. Plenty of diverse T.V. Channels, including HBO. Iron was available. A lamp light was burned out and a 125V wall Receptacle didn't work. Breakfast was Top Notch, plenty to go around. Fruit, 100% juices, Milk, Scrambled Eggs, Big Bisquets and sausage gravy to match. Instant Quaker Oatmeal, Yogurt, diverse cereals. What more can I Say?.... I'll be back in Sept.....Nearby activities: Bumpers within walking distFood & drinks: Machines available. Ice machine
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August 2023 by Robert W
Stayed in room 225 for one night only. Just had a few small issues. First, the TV stations had issues, they were going in and out. Second, the ice machine on the second floor didn't work. Other than that, I had no problems. Check in was easy and quick as was check out. The room had a view of the pool. This was my first time at a Clarion. If they're all like this one they may be my favorite hotel.
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March 2023 by amandawK8289DS
A fairly nice place to stay. A little wear and tear in the room that had not been addressed but the staff was nice and you get free breakfast. The electric socket in the bath area did not work and wallpaper was peeling off in the bathroom. The bed was great!
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March 2023 by 967stephanf
Solid 2.5/10. Once you arrive and see the hotel in person, it appears to be a recently renovated In-Town Suites…. The lobby and staff are nice but the rooms and cleaning services are sub par to say the least. Attached are photos of my stay where the light fixture in the bathroom was leaking sewage water from the room above and was falling from the ceiling. The shower heads are dirty which are nicely accompanied with the rusty towel racks and light switches and tissue holder which haven’t been cleaned since the last IV drug user contaminated them. Not pictured is the pungent aroma of marijuana that lingers in the carpet from the last occupant. In Summery, If you’re looking for a “nice” or halfway “decent” hotel. This is not it. Don’t waste your time, just spend the extra $20 for a much nicer experience, you will thank me later.
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March 2023 by 347dianei
Thus is a nice clean place with exceptionally friendly service. Great value. The problem with this property is that you get a contract high walking through the halls. Maybe this is considered a problem to some. But for me the smell is nauseating. The attached picture is just one of the many stairwells with roaches.
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March 2023 by Capri451
We reserved two rooms for our adult kids for a family get together. The night clerk was extremely rude. The outside security door would not lock! One door on their floor appeared to have been kicked in and a padlock put on it. Per our four kids, the rooms were filthy. One bathroom had mold on the corner wall. The hairdryer was covered in dirt. The carpets were so bad none of them walked around without shoes. No one used the showers due to the JACUZZI tubs being so gross. Due to the lack of cleanliness, they avoided breakfast and checked out the next morning. They were suppose to stay three days! After they left, our daughter told us she had accidently left her Disney pajamas hanging on the bathroom door knob. I went to the hotel to get them. The desk cleak said housekeeping had not turned them into lost and found. She then said they checked the room and they weren't there. I'm pretty sure these pajamas didn't walk out on their own! Maybe housekeeping needs to be questioned a bit more on this!
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December 2022 by pattynjay554
We stayed here and heartily recommend it. Friendly desk, spotless, comfortable and quiet. If we return to Huntsville we will stay here again. Why not perfect 5? BecayI am a very picky rater. This is a (Well maintained) older property so a little out dated in design. Again, nothing off putting.
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November 2022 by mathstud
The room was clean and high quality. The bed was comfortable. The breakfast had plenty of options including eggs and sausage. The price was great. There many great restaurants nearby. The internet quality was good. I could not ask for more.
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March 2022 by loisthomas23
Upon check-in, we asked for extra towels and were told there were none available. (We had 2 rooms for the night). There were no working ice machines at the hotel. Our air in one room barely worked and was really loud all night. The room did not appear to have been cleaned. I wiped down our room with Clorox wipes that I carry, as we are frequent travelers. There was a plastic spoon stuck behind one mirror, the small coffee pot still had a used coffee filter in it. The doors(for security) on the outside halls were taped so they couldn’t lock. I will say that the Free Continental breakfast was pretty good- with lots of selection. So, if you make it to the morning, you will have that to look forward to.
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December 2021 by Eli C
Stayed 1 night here and it was just ok nothing really special but not a very bad place either.I booked this place online because I was under the assumption that this was more of a 3 star property because of the name Clarion Pointe. When I arrived It dawned on me that I remembered I had stayed at this property in 2007 when it was still a Hampton Inn. I guess the switch to Clarion lowered their standards, but anyway, when you pull up most of the rooms are exterior with some interior corridor rooms in the back. I got an exterior corridor room. The room was a little musky, had a very damp odor to it, the toilets kept backing up. Rough-looking characters skulking around durning the night outside, most of their clientele is Construction workers and Truckers, and are mostly single men, don't think I even saw one female traveler my whole short stay, would not recommend a lone female traveler stay here. Area is shady at night, and rooms are not very secure, and feel very open. They do have an outdoor pool and a Very Good Breakfast, the breakfast was the highlight of my trip here. This place used to be pretty decent when it was a Hampton Inn, but Its not very good as a Clarion. I personally am fine with staying at a property like this, but I would not recommend this place for women with children.
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June 2021 by dalealan
We stayed here one night as we had to catch an early flight out of HSV. It's basically an old hotel with a lot of cheap updates. The beds are comfortable. The carpet was disgusting it was so dirty. It had cigarette burns in it and I'm certain I smelled smoke residue when we entered the room. There were drinking glass rings on the night stand and brown fingerprints on the lightswitch. So much for their extra cleaning due to Covid! A lot of young construction workers and men wandering around the parking lot. If I had been alone, I would have been very uncomfortable. I don't recommend this hotel at all.
