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January 2024 by Zane Akins
My Father went to the store and got shoes. They gave him shoes off the floor and when we got home they were beat up. We sent the shoes back and they told us they would send us another pair… a couple days later we get the same exact pair of shoes back. It’s like they thought we are stupid and wouldn’t notice. It’s lazy and unprofessional. Not going back
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January 2024 by Dakota Denson
There are not as many options as I'd like at all... Also, the store was trashed. There was cardboard and packing paper everywhere.
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January 2024 by Cody Pace
Online hours and hours posted on the door show they close at 9pm. At 8, the worker yells for everyone to get out because they’re closed. After we walked out she locked the door and ripped off the posted hours from the glass!
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January 2024 by Amy Ramsdell
Great, except they no longer have bags to put purchases in. They told me I could buy a shopping bag. ? Luckily I had my reusable bag with me. Shopper, be aware, bring a bag with you!
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November 2023 by S Cortina
I don't often leave one star reviews, but this one actually deserves zero stars! First time buyer with DSW and it started out well, but turned out to be a horrible experience. After returning the item that did not fit, DSW kept my money in total and they charged by credit card extra after the return. Since DSW did not want to work with me, I started a dispute with my credit card company only to find out that DSW LIED. They stated that their system was fool proof and that we were wrong. Unfortunately, for DSW we have proof that they are wrong! This attempt by DSW to steal our money will not go unnoticed......buyer beware!
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September 2023 by Tiffany
Found a couple of pairs of great new shoes here, and the cashier was friendly and helpful. I’ll definitely be back!
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July 2023 by Tab loop
Take your own bags, they are now bagless, regardless of how many shoes you purchase. This location has really gone downhill.
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June 2023 by Eliza Vargas
I like this store because of the shoes that I can find there but the service I received at checkout was very disappointing and I don't want to come back anymore.
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June 2023 by Lori Bean
Customer service is lacking. They close this store early. Also be prepared to take in your own bags to carry your purchases with.
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June 2023 by Neil G
Take your pick - either stunning incompetence or willful defiance. Placed an order online, shoes didn't work, so took them to the store for a return. Was told I could only exchange despite the shoes never having been worn. Told to process online if I wanted a straight return. Processed return online, one option was to drop off the shoes at this store. Went back to drop them off and the sales associate wouldn't look at or scan the return, but just kept saying an exchange was the only option. Ended up dropping off at Walgreens - will never return to this location.
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June 2023 by Blaire Honey
Went to make a return at 5:50 and the door was locked. Last time I shopped there they made an announcement at 5:51 that they were closed and proceeded to go through the aisles telling us to leave. I understand a, "we'll be closing in 10 minutes." Announcement, but you close AT 6PM. I work in retail. I know we all want to go home, but this is absolutely ridiculous and extremely rude.
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April 2023 by Michelle Hastings
Barley any kid shoes on the shelf. No customer service. One cashier so there was a long line. Never seen another worker anywhere except for when we was leaving after 20 mins if being in the store because there is no kid's shoes hardly. Then they announced they was closing at 6 pm.
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March 2023 by Vanessa Starks
I think it’s crazy that this store closes at 6pm everyday. Most people don’t get off of work until 5pm. That limits most people to only being able to come on the weekends and even then they close at 6pm.
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February 2023 by Enola Byrd
I’m extremely frustrated with the constant changing of hours for this store. It now closes at 6 everyday. I know a lot of people don’t get off in time to make it to a store before 6 during the week. This store used to be my “go-to” for shoes, that has now changed. The rest of the mall is open until at least 8, maybe later for some stores. I’ll take my business elsewhere if this is the best they can offer people that work through the whole day.
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February 2023 by Nyla McCoy
There was a good variety of shoes in stock. There were employees straightening up aisles. Two employees were checking customers out and cleaning up the front area. The cashier I had was very patient with my phone coupon and gift cards!
