Edible Arrangements

Most Recent Comments

• March 2024 by Blankets for the Homeless
  Tried Calling for hours with no response left numerous messages no return call tried ordering their same Day delivery options and was rejected awful customer service they are the only one in Huntsville Alabama so I suggest someone opening a new store that will undoubtedly put this place out of business.
• February 2024 by LaBryant Askins
  They do NOT complete orders or follow up. Ordered an arrangement for Valentine’s Day 2024. Online order tracker shows store received order on February 4th however, today is February 20th and after multiple attempts to contact the store and customer service, I have not received an order, a refund, or a call back. Very disappointing experience especially after ordering last year and receiving roses that rotted off the stem when my partner went to put them in the vases. I called customer service last year and was offered a replacement bouquet. I made two attempts to pick up my replacement bouquet but the store had closed early both days. On the second attempt I left work an hour early to catch the store with no success. I never received my replacement bouquet because the time wasn’t worth the hassle. I would not recommend anybody order Edible Arrangements in the Huntsville area. I usually do not complain because I know in customer service sometimes there will be issues but the lack of follow up by the store or corporate prompted me to warn others so no one will have to go through the same disappointment and inconvenience I have experienced.
• February 2024 by samone murphy
  I ordered an arrangement from here for Valentine’s Day and they never delivered it. I called their store number and customer service numbers multiple times and nobody answered the phone. They charged me for it and everything. Do not order from here.
• February 2024 by Maria Palacios
  I order my husbands gift for valentine's day 3 days in advance so it can be delivered on Valentine's day it was not deliver that dah till next day and they did not Gave him the card that I pay for nither then I been calling no answer or they just hang up its not good service at all
• February 2024 by Trey L
  Ordered for Valentine's Day. Placed my order 3 weeks in advance. Did not arrive until the 15th via Uber. Whoever set up the Uber delivery didn't even list Edible Arrangements as the source and instead just used "Huntsville AL". Pretty pathetic you can't even own up to your mistake. If you're going to miss the delivery date, even when it's your busy time of the year, the least you could do is give a heads up.
• February 2024 by Kayla Crowder
  If I could rate 0 stars, I WOULD!! Do not purchase here. I had edible arrangements sent to me for a surprise and the portal was never updated. Couldn’t reach anyone on the phone. Got my actual delivery a day late and no one notified me. So fruit was sat outside my door with me not being present! Horrible service, would NEVER recommend anyone to get anything from this location.
• February 2024 by LeAnna
  DON’T BUY ANYTHING HERE!My husband placed an order January 15th to surprise me for my birthday today. We waited all day for it, but it was never delivered. He called to speak to a representative at this location, but they didn’t answer the phone. When he tried again, they hung up the phone on us.
• February 2024 by Glenn Willwerth
  I have never to my knowledge left a review before but I felt that I would be doing a disservice to this company if I didn't... these guys went above and beyond to make a birthday delivery even when they were so backed up that I didn't seem possible to make it happen... these guys came through, with odds stacked against it happening, and made my girls birthday so special that it probably saved me a severe beating in the process.You guys are Rockstars! Thanks
• February 2024 by Jessica Rice
  Package came in a bag had to assemble the flowers, which were wilted.. we will not use this business again, other places have better quality and cheaper prices.
• January 2024 by Emily Tarjeft
  BUYER BEWARE: The store's delivery policy requires someone to be home to deliver the arrangement, unlike other stores.I purchased an arrangement to be delivered for my mom the day of her surgery on 1/3, but the store would not deliver because no one answered the door. The store claimed to contact my mom to reschedule, however my mom never received a call, she sent a screenshot of her call list. I called the store on the 4th to reschedule and they claimed the earliest it could be delivered was the 7th. I mentioned that my mom did not receive a call, and the manager said he would call me on the delivery date instead. Once it was finally delivered, the order was wrong and I had to call back to get refunded for missing items. The store did not call me or my mom informing of the delivery, like stated. Quality was also poor. I ordered a unicorn basket and the horns were frosted sloppily. Not the beautiful clean designs on the website.
• January 2024 by D HB
  Y'all suck. My order was never delivered. No one ever called me back. I had to contact my bank to get my money back. Don't use this horrible company.
• December 2023 by Renita Harvey
  I would like to take the opportunity to give Kudos to the Huntsville Edible Arrangement Store and its Staff! A Special recognition to the Fruit Expert whose name is “Quade.’ This was an amazing Fruit Expert who was able to appeal to my sweet tooth, as well as, provide me a variety of fruit, snacks and floral choices that gave me an awesome selection for my gift. Thank You again Quade and Management and Staff who make eating Fruit Delectable..!!!
• December 2023 by Lady Dee
  Run run run and don’t go back. I would give zero rating if I could. Paid in full order was not delivered to family as a condolence/sympathy gift after having a family member be on the “look out” for the gift. EMBARRASSING! NEVER Again. Called store all times of the day, and an automated voice would say store was closed. Sent emails & no response from store! How can this place continue to accept orders and do not deliver? I seen other complaints like this after the order and wish I had done my research. Unfortunately place was recommended by a family member who stated they were going strictly by closeness for delivery! Had to dispute charge for non-delivery with CC!!!!! Unacceptable! Contacting corporate.
• December 2023 by James Baitman
  I pick up deliveries from this place in Huntsville for 4 months now, and there is no way on earth I would eat anything from there. As soon as you walk in the door you are overwhelmed with the smell of a beauty salon. There's something going on in the back and it isn't making y'alls arrangements!
• December 2023 by Shawn Chavis
  Wow...just wow. Like others, I should've checked reviews. Ordered 3 days ahead of time for wife's birthday. It said could be delivered in one day...so I thought, no problem I'm giving them even more time than that. Called the morning of her birthday just to be safe...was told "oops, it was sent from another state by accident." Said it would be delivered 5 days later!!! For a birthday!!! That's $131 bucks down the drain. Sure they said they'd refund it (in a few days...) now I get to look like the idiot who doesn't even have a gift for his wife's birthday.DO NOT USE THESE PEOPLE. THEY ARE SPIRALING TOWARD BANKRUPTCY THANKS TO TERRIBLE SERVICE!!!