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January 2024 by Fern Clayton
Customer service was great. The rental car was great. They try to put you in a rental similar to the car you drive. My only complaint the car was dirty. I don't like that
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January 2024 by Nate Williams
Great customer service, very attractive, awesome car lineup. The only issue was that the car I got didn’t have a full tank. It wasn’t an issue because the service was very good. 4.5 stars
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January 2024 by Carrie Marchese
Despite it being a very busy Monday, the Enterprise Team on University Driver offered up stellar service and warm personalities! I will definitely remember this and be back!
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January 2024 by Soar High
I LOVEEEEEEE the entire crew members here at Enterprise Rent-A-Car on University Dr NW. Everyone is so Professional Well-spoken confident. The entire Crew is Very Knowledgeable of their Policy and outstanding Customer Service. The Entire crew of workers runs the business correctly. Literally One Band One sound. The Entire crew are the example of a Team Build so strong, You Don't Know who the Leaders is. Brandon Williams and Malcolm can run my business any day. Very Professional and Confident Get the Job Done! and some. HAPPY CUSTOMER!!
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January 2024 by Qweenetta Mack
Assistant Branch Manager Brandon Williams was amazing. Great customer service!
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January 2024 by Francis Abrams
I had an amazing experience with Enterprise. Brandon is one of the most professional people I’ve ever encountered. He was very knowledgeable and helped me navigate the rental process. Brandon and the Enterprise team have made me a customer for life.
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January 2024 by Cameron Smith
Good deal and good service. Thanks for making the entire process easy!
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January 2024 by Lund'quoi Entertainment
Great customer service! The young man was very knowledgeable, friendly, and quick!
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January 2024 by Andy Gilman
The team was very helpful and I didn't have any significant issues. Montaya Walton and Brandon Williams were particularly help with getting me in and out quickly both when I picked the car up and when I returned it.
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January 2024 by Sherdie Merritt
Outstanding service from very professional service personnel. Never a hassle or any reason for complaints.
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January 2024 by Jastin Russell
I went to the University Drive location on 12/26 after a car accident, which is typically a busy day for most places since it's the day after Christmas. I made a reservation online. When I got there, there were already about 4-5 people waiting before me. Brandon was at the front desk, he was very polite and professional. He made sure that I was taken care of in a timely manner. My car was upgraded at no additional cost because the one I selected wasn't available. Travis was my rental management assistant; he was friendly and thorough. I remarked at how clean the car was. I ended up returning the car to the airport location. The gentleman that helped me there (I didn't get his name) was very pleasant and the process was quick & easy. Thank you all so much for taking great care of me!
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December 2023 by Ruvina Sylvester
Excellent service! Knowledgeable and friendly staff. We got stuck in traffic on the way back. We called them and they waited for almost 30 minutes past their closing time. Offered us water bottles. Amazing service! Highly recommend!
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December 2023 by Mica Juzang
So this group over here is AMAZING. We had an issue renting a car at all the enterprises in Huntsville because they were so short on cars at each location; But the manager here made sure he put us in an suv so we can head on to Orlando since we were already a day late. Also, Randi (I think that’s her name. Sorry if I got it wrong!) was such a huge help with return as well. She’s the best! This group here is the best, period! Thanks you guys!
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November 2023 by JT
Busy morning for Malcolm Jackson and the team. The premium vehicle my wife reserved 4 weeks in advance wasn’t available, to a disappointment however, the professionalism his team provided was above average. The team was great and my wife and I will be back!!!Best,John Turner
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November 2023 by Anand Iyer
The staff at this Enterprise location at 6755-A University Drive in Huntsville are awesome and friendly. Kudos to Montaya Walton and the Manager Malcom Jackson - special call out to the both of them for being very customer centric. Malcom specifically is very respectful and courteous. They answer all questions properly and leave no room for errors. I'm a regular customer here now.This is just a general suggestion to have a preferred vehicle choice based on customer history with respect to the category chosen, of course.
