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March 2025 by Rob Keating
Elsa was awesome the entire time I had the rental. She was very helpful and knowledgeable answering all the questions I had. Best of the best.
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February 2025 by Susan Lee
Manager very helpful,easy to dialogue with when explaining rental vehicle functions and when needing extension of contract, gracious attitude
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February 2025 by Stephanie Kritzer
I cannot say enough great things about South Parkway Enterprise Rent-A-Car and how they went above and beyond to help me during a stressful time. After purchasing a vehicle that turned out to be a lemon, I found myself in a difficult situation—needing reliable transportation while dealing with endless back-and-forth with the dealership. From the moment I stepped into Enterprise, their customer service was nothing short of outstanding.
Suhyb made the rental process smooth and stress-free, ensuring I had a vehicle when I needed it most. Initially, they provided me with a well-maintained and comfortable rental, but after a day, I realized I needed to exchange it for a different model to better suit my needs. Without hesitation, the Enterprise team worked quickly to accommodate me, making the switch seamless and hassle-free. Their patience and understanding during this process truly made all the difference.
As my situation with the dealership dragged on longer than expected, I had to extend my rental agreement—more than twice! Each time, Enterprise made the process incredibly easy. They communicated with me clearly, explained my options, and ensured I had continued access to a reliable vehicle without any stress. They never made me feel like an inconvenience, and their willingness to help truly stood out.
What impressed me the most was the level of empathy and professionalism shown by the entire team. They understood the challenges I was facing and did everything in their power to make sure I was taken care of. At a time when dealing with my car troubles was overwhelming, Enterprise provided a much-needed sense of stability.
I wholeheartedly recommend Enterprise to anyone in need of a rental vehicle. Their exceptional customer service, flexibility, and genuine care for their customers set them apart. Thank you, Enterprise, for turning a frustrating situation into a manageable one—I am beyond grateful!
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February 2025 by Reddy Ron
New Manager is not professional. I used to rent here. I'll never spend another dime here. Plz come with a 3 piece suit on. Unless you have pale colored skin
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February 2025 by Gil Filbey
I was trying to rent a car for my son at this location, while I was in Nashville. While they were unable to take payment from me using a local Enterprise location, they were able to get my kid into a car, and exemplified the very best in customer service, while keeping me in the loop. Thank you Suhyb Nakhleh, for outstanding customer service!
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February 2025 by Maria Nolen
Had what I needed and friendly
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January 2025 by Christina Nava
Could not have had better service! Travis and Suyhb (the new manager) went above and beyond!
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December 2024 by Lynn Newby
Travis was very kind and knowledgeable. I appreciate everything he did for me.
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November 2024 by chamekia gray
Thank you Marissa
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November 2024 by Brad Ginn
They made an accommodation on my rental rate to help with my insurance limits. Very helpful!
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November 2024 by Chandra Crowe
Thank you Maritza!
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October 2024 by Jule Brown
Never will use Enterprise again, returned car signed off the guy drove me home and an hour later I received a call that the windshield had a crack. I would never return a car and not mentioning something is wrong with it. My husband talked to the manager there and she said it is ok, well 3 month later the first letter from them that we needed to pay for the repairs, when I asked for the signed off report I did not get it and when I asked for a bigger picture of the damage they never replied back. She then mentioned in the letter I would not be able to use Enterprise until the issue is resolved but no worries, I will never use this company again. Christian Carmen that has been assigned to the case never responded to my emails which is ridiculous and poor communications. TAKE A PICTURE WHEN YOU DROP OF THE CAR.
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October 2024 by Felicia Jones
Hostess were great but the older cars need to go.
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October 2024 by River Castillo
Wonderful customer service from everyone we spoke to. The car was super clean and drove great!
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August 2024 by Rebecca
They already had me a very nice ride for a rental it's 2022 Dodge Charger. Very nice car. White in color with black interior. Beautiful car ..I owed one in 1985 it was 1986 model had 3 miles on it was gold an five spead was really fast car .I've always love a Dodge cars an trucks. I owned a Dodge Dakota in 1999 it was a great truck 5 speed always. I love a clutch with v8 .lawd Dodge will fly ..this Dodge truck would do over 120 ez. Enterprise is a awesome place to get your rental from. They make it so ez all you do is call them ....
