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March 2024 by Temperance
Excellent, Aaron was very professional and helpful thru the entire process…
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March 2024 by Whitney Woolen
Megan was very informative, helpful, and has a great personality!
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February 2024 by Jennifer Drake
I rented a 10x20 to store some bikes and realtor junk. Great business. The facility is neat as a pin, and the customer service truly is a 10. They strive to be certain you are a satisfied customer. Something you don't see a lot these days. ?
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October 2023 by 6lack Hammer
Callie was excellent.I advise highly catching her on the clock.
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October 2023 by David Jones
I like the facility and would probably had stayed there but they priced me out. I rented two storage rooms for the price of their one.
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October 2023 by Christina DeHart
My fiancé and I just moved to Huntsville from Kennesaw, GA this weekend and got a unit here. I called the morning that we were leaving asked what time they closed to make sure we were gonna be leaving in more than enough time. We were supposed to be there around 4:30 when we left. With traffic and 2 quick stops to get gas & food we were about 1hr out and it said we wouldn’t be there until after 6, which is when they closed. With our new addresses not matching our licenses they had to verify our ids in person. So I called and talked to Samantha (I think that was her name) and she was super sweet and offered to stay until my fiancé could meet me there with the uhaul trailer about 30 mins after 6. We are beyond grateful for her!!
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September 2023 by Christina Smith
My fiancé and I just moved to Huntsville from Kennesaw, GA this weekend and got a unit here. I called the morning that we were leaving asked what time they closed to make sure we were gonna be leaving in more than enough time. We were supposed to be there around 4:30 when we left. With traffic and 2 quick stops to get gas & food we were about 1hr out and it said we wouldn’t be there until after 6, which is when they closed. With our new addresses not matching our licenses they had to verify our ids in person. So I called and talked to Samantha (I think that was her name) and she was super sweet and offered to stay until my fiancé could meet me there with the uhaul trailer about 30 mins after 6. We are beyond grateful for her!!
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September 2023 by shirley vargas
Shannon thinks you have to be on the phone to share live documents so that you can fill it out then and there. She is not aware how technology works. She also is not consciously aware of how her ability to not listen to customers can impact communication in a negative way. She cannot hear when someone is being complicit and is focuses on your frustrated tone and threatens to revoke your unit because she doesn’t like it. I see she has a lot of great reviews here. I will conduct all my meetings with her in person whenever possible to avoid the abundance of miscommunication that happens with her.
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August 2023 by Jessica Dumas
Ms Shannon was a great help with my leasing process! Was understanding, informative, and confabulate what options I can do about getting started in leasing a storage unit. Plus the prices for the units are great and reasonable. Definitely would recommend them for storage needs. Thank You ?
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August 2023 by Craig Lawson
The lease process was quick and easy. Ms. Shannon was so nice and pleasant to talk with during the transaction. I recommend this storage facility to anyone in need. I got the 1st month free which was an extra bonus.
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July 2023 by Mary Wolfe
It had been years since I had accessed my unit. Shannon was very kind and patience while answering all the questions I had and verifying my entry code.
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July 2023 by Charlie Bennett
Ms. Shannon was a big help. The facility is great and this is my second using this location. I will continue to come to this location
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July 2023 by Jessica Gardner
Ms. Shannon was a wonderful help, and I was happy with her help. Will definitely continue to use Life Storage.
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June 2023 by Lauren Walters
I've been using this facility for a number of months now, and we have been very happy with the service. Shannon is always very generous and willing to help us in any way that we need.
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June 2023 by Lorri domingo
Shannon was such a great help and was able to answer all of my questions. Would recommend this facility to anyone!
