-
February 2024 by Jason Powell
They were great and explained everything to me that they needed to.
-
January 2024 by Douglas M
After sitting there for two hours, waiting for tires the ending result was the tires weren’t there yet granted it was snow on the ground but two hours and still no tires unacceptable for every viewpoint. A very nice gentleman called me this morning to get me in but I’ll pass strictly on my first experience.
-
January 2024 by Martin
the Manager seems honest and trusting.
-
January 2024 by kevin honea
Fast service and if there is an area that needs addressing, the mechanic will give recommendations to keep my car from having issues.
-
January 2024 by Janeice Thomas
Friendly and professional customer service,reasonable recommendations and prompt service. The customer waiting area was cold though.
-
December 2023 by Michael Prucey
These folks know tires!
-
December 2023 by Deborah Mcgregor
Awesome place to get tires!
-
November 2023 by Damon Conaway
Great place awesome customer service. They really help me out. They also inform me i'd be needing new tires soon. Most likely, I'll come back here for that. My car drives just like it's new now After my alignment got fixed.
-
November 2023 by Theodis Barnes III
Set a appointment online. Showed up a little early and they were able to get to me before my schedule time despite being understaffed that day. Everyone was cool from the guy at the front counter to the tech that helped with my issue. Got me in and out a lot quicker than I expected.
-
November 2023 by potato bros
Firestone complete auto care is the shop for anyone wanting to save money and have the best overall experience getting your vehicle checked or serviced.
-
September 2023 by Dan McClintock
They damaged my alluminum rims during the tire balance
-
July 2023 by Sky Feurstein
Great experience. I’m from out of state and hit a chunk of wood coming over to Alabama. Called this location and explained my concerns that the undercarriage was damaged. They said bring it on over. Within 5 minutes or so Tommy came over and just discussed my concerns with me and asked if he could take it on a test drive. After that he got it on the lift and shortly after assured me everything was all right and allowed me to check the underside of the car with him. Quite professional and friendly at this location.
-
June 2023 by Casey Hera
This place does not know how to repair anything, they will recommend and only do a full replacement of the entire system in my case the AC. There was too much pressure in the lines but instead of bleeding them, they recommended and would only change everything for 3K, MAJOR RIPOFF! GO TO A LOCAL MECHANIC!!
-
June 2023 by MARV CUSTOM MOTORS offroad
Poor service had appointment scheduled. Still took over 4 hrs . Didn't tell me they only had 3 tires until 3 hours into had to wait for 4th to ne delivered.. I was very up front with not caring which tire I got as long as I got 4 !! Poor management
-
March 2023 by Pedro Acosta
front desk attendant lacked any urgency or care. acting almost as if I was interrupting his lunch.. the worst part of this visit it the alignment I had done. my car came back with over 60 codes. ABS, speed sensor, on and on. there was NOTHING wrong the vehicle prior to touching the pavement in firestone. nothing at all. the manger or desk attendant had no care in the world whatsoever. the tech tried to show me that there was no damage done to the wires/connectors for the ABS. I was not convinced non the less. If I bring my vehicle to you with no problems or engine lights warning lights etc then I should receive the vehicle back the same way. ILL NEVER give you any business again. AVOID THIS PLACE AT ALL COST !!!
