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January 2024 by Andrew Purdy
Should probably take down for sale signs if they’re not actually for sale instead of arguing with customers. Also you should put a sign up saying you can’t take card or enter in manually Customer service wasn’t good either.
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January 2024 by Leslie Roberts
Very cool and great prices
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January 2024 by Anthony Krones
Great store with a good selection of games. The employees are super friendly and helpful, especially Kristy, who helped me find exactly what I was looking for.
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November 2023 by Andrew Wilkes
No Gary or Terry… whatever your name was. I don’t have a membership account at a store I rarely shop at. I’m sorry that ruins your day. My man was very rude and on a high horse about me not having an account. Also, he sold my little brother a faulty game and wouldn’t let him return because… you guessed it my little brother didn’t have an account. Still gets a 4/5 because I used to love visiting this store as a kid, and the women who work here are super nice and cool. It’s just Gary ?
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November 2023 by Kaydrionna Davis
never went there i think it is realyy good
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November 2023 by MB-15Naval Commander (MB-15NavalCommander)
This GameStop is alright. Very small, especially considering it's embedded into the side of a (frankly amazing!) Party City. The stock is nothing special, but their Transformers stock is particularly rough. It's also a little insulting that their Funko Pop! stock is so large as well! Not really a big deal to me, but the irony is at least amusing.Not the best GameStop ever, but... it's alright.
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November 2023 by Evan Groce
Clean location, and a variety of products to see. But the customer service overall is terrible. I am currently in a campaign to regain lost powerup points. If it were simply an issue of 1000 or so points is one thing. But I have lost over 350,000 points from an account i had been building since early college nearly 10 years ago and being told that simply well we know we didn't email you to tell you about your account expiring but it did and all those points are now gone. But if you want to renew feel welcome to but you will start at 0 points. Gamestop truly does the bare minimum these days and it is easy to see why they have to keep restructuring every other year. I have been coming to this location for years but now one would be better off shopping at Amazon or Walmart as at least their CS tries to make things right.
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September 2023 by Nathan Floyd
Called the store to make sure they had Skyrim on PS4, and the game advisor told me he had plenty. I drove there immediately, and they only had one copy. However, it was the VR version that wouldn't work. INEPT customer service.
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September 2023 by Lorraine Preston
According to the website, the store hours are supposed to be 11A-9P. However, when my husband and I tried to stop by at 8:10PM on a Wednesday night, the store was closed. Very disappointing.
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September 2023 by Maxwell Walden
Looked around & saw a lot of good stuff on shelves for players to play.
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June 2023 by Rose Wolfe
Brandon was SUPER friendly and helpful when I brought in a defective PS5 controller. Got me a new one with no trouble whatsoever. Definitely recommend and appreciate him!!
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June 2023 by Caleb Smith
Gary F. Sold us two faulty PS5 controllers in a row and upon having to come back to return each one each time he was extremely passive aggressive in accusing us that we were trying to commit some kind of fraud. It's not our fault that gamestop and Gary F. Sold us faulty products. It was unprofessional and unpleasant and Gary dosent know that he's wrong. Gary didn't test the first controler upon purchase and it didn't seem to work in almost any capacity. We returned it and gary did test the replacement and it passed. Within 20 minutes we had to bring it back because it had left srick drift and we even took a video of it failing in a gamepad tester. Upon returning Gary gave us the same accusing attitude although he just unknowingly sold us a faulty prodct again. The third controller we simply decided to get new and pay extra so we wouldn't have to deal with Gary and get what we originally came for. I blame him for not checking the first controler upon selling it. It would have been obvious it was busted. I don't blame him for the second faulty controler because he did test it although very briefly. Upon returning it and testing it and it failing on his gamepad tester he said in an accusing tone "Well it worked before I sold it to you." Yes Gary it worked for the 5 seconds that you tested it. But that left stick drift happens sometimes and it happening at all warrants a return. I work tech support for apple and customer service and with Gary's attitude he's not qualified to work either. Accusing customers even if you think they are wrong is a basic fundamental of what not to do. Because in this case Gary was wrong and so he just created an unpleasant experience all around. The only reason I held my tongue in store was for the sake of the new employee that he was training and I didn't want to make them uncomfortable by making a scene over Gary's poor attitude.
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May 2023 by Rose Bohaychyk
Brandon was SUPER friendly and helpful when I brought in a defective PS5 controller. Got me a new one with no trouble whatsoever. Definitely recommend and appreciate him!!
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April 2023 by Derek Dornellas
Guy was very friendly but when I say no to signing up for reward program I mean no. He asked 3 times and I politely said no 3 times and he still signed me up. Had to call 800 number to get it straightened out after leaving.
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March 2023 by Matt “Matt” Ayech
Sad to see these stores slowly lose steam but I can tell you one thing. GameStop will not go down without a fight. Really great items in store if your a collector of anything pop culture modern.Hope this location keeps it up!
