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February 2024 by Thomas Griffin
Came by today in my black tundra today and walked away to go eat and came back to chat about tires and they attempted to tow my truck without my authorization. I guess I’ll have to not use this place to purchase new all terrain tires for my truck. It’s pretty sad that this place would tow a possible customers vehicle.The sad part is I have 3 vehicles that I have to rotate around to get tires for.
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October 2023 by Alex Jackson
Great customer service! Extremely helpful, and got me back on the road
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July 2023 by John Stanners
It was a Saturday afternoon, I had picked a piece of metal in one of my tires. I knew I could go to Goodyear. They put a patch in the tire and I was on my way.
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May 2023 by grant brown
Went in for a flat repair, they didn't fix my tire. Instead they put my spare on. However they still charged me $15 for a free service. Nice to know that one more business wants to rip you off.
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May 2023 by Bramblett Day
Do not use this service center. We had this service center replace all four discs and pads on my truck. The brakes continued to squeak and took the vehicle back several times. We informed the staff the noise was coming from the front brakes. The last visit they gave me an excuse that the back passenger side was the problem and the technician repacked with grease and that should fix the problem. The manager /lead tech called to explain the problem and assured me they covered it under warranty. Then they tried to sell me 2 other services one of which was to purchase a new tire because of a hole in the side of the rear tire. I took the truck to another repair shop and they could not find a hole in any of the tires. The breaks are still squeaking and now the front driver side disk is grooved pretty bad. Original service was less than 2 months ago and last had the truck for them to check 2 weeks ago.
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May 2023 by Cary Long
Wish I had found this place sooner. Eric, Jared and the team were wonderful.
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March 2023 by Vivien Zwolfer
Went to get an oil change and my SRS indicator light looked at. They said they could do both when I dropped off my car. They changed the oil just fine, but when checking out they said everything was in order. I had to ask about my dash light. When I asked if they fixed my SRS indicator they informed me all they did was reset the dash light. I then needed to prompt them further to get more information. When I asked if they actually solved the issue they admitted no they didnt. I then asked if they ran the error code and they told me no. They seemed reluctant to do so then. Then when they did so, they informed me my vehicle was under a recall. However after having my dealership look up my VIN, I am not. Very poor service. Even if they cant touch airbag systems, they didnt tell me that until after they claimed to have solved my issue, and clamed it was fixed (and when dropping off my car, informed me they were capable), I had to take initiative to get them to discuss that, additionally, they didnt even take the steps to run my error code. The team talked over me, talked down to me, even after telling them I'm an engineer and knew exactly what they were discussing. Would not recommend to fellow women.
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March 2023 by Amelia Hooper
The guys at this location are amazing! I got a flat downtown and walked into their shop 5 minutes before closing, but they still did everything they could to help. They were kind enough to put the donut on for me in case I wanted to find a shop closer to home, but I'm glad I left my car with them. I ended up leaving it overnight, and they fixed it first thing in the morning. They're really friendly and easygoing, and I've never had any complaints about the quality of the service.
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March 2023 by Travis Gregory
Quality service, good price point and professional staff. Check engine light quickly diagnosed and technician contacted me to discuss and obtain approval for recommended repair.
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December 2022 by Danny Coley
I had just lowered the aftermarket suspension on my car, so I needed an alignment. I went to one place that I will not mention as they were very polite and helpful, but when I got there, the ramps were too steep. After a meeting, I started calling shops and these folks were the first to not bat an eyelash at the car being low. I asked how soon they could get to it, and being already caught up on their work for the day, I pulled in one hour later and was on my way with a perfect alignment an hour after that.I will be having these guys handle my alignments from here on out. I was so impressed with their service and punctuality that I HAD TO write this review.
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December 2022 by Chris
Bailey Morrison at Clinton Ave., Goodyear store was excellent to work with. He was knowledgeable and took the time to help me understand the tire pressure sensor learning and resetting.He and the technician showed unusual and refreshing honesty concerning no need to replace the existing tire sensors. They earned my future business and my future recommendation to friends. Stephen
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November 2022 by Will Duncan
I had a blow out on a Sunday night, called Monday morning I called, hoping they would have my hard-to-find tire size. The service Manager, Bailey, said they didn’t have any in store but he did say they could have some brought over to another store. This was great news as the tire size is usually something shops have to order.Turns out the other store delivered the wrong tire size, the service manager took it upon himself to drive over to that location and pick the tires up for my car. Great guy!I was all set to go by 2pm and the folks there did a great job and got me back on the road. I highly recommend them, and want to give kudos to the service manager, Bailey, for saving the day for me and getting those tires himself.
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October 2022 by Hannah Malone
really upset to have to post this but just warning other (especially females) peoplefirst, they are super quick and will work you in, which is nice.BUT....Went in for tire replacement and went ahead and got new tires.had hit a curb and wanted to know if wheel was bent... with update during the day they told me i had done $1600 worth of damage to my car.... quoted me for struts and control arms.i went and got a second opinion with TRUSTWORTHY company, informed me the ONLY THING WRONG WAS A BENT WHEEL!!! THE ONE THING I ASKED ABOUT!seemed to me as if they saw a young girl alone and saw $$$$$$$$.
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September 2022 by Brian Mullins
Extremely satisfied with buying tires here. Great service and unbelievably the LOWEST price in town. Beat the other big box places by hundreds of dollars. Highly recommended.
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April 2022 by Deacon Aldridge
I refuse to conduct further business at this location. Good thing I got multiple opinions on my tire maintenance this time. Fooled me once, but not again. They're looking to take your money.