-
February 2023 by Tayla Scaife
I had to send a great big old shout-out to the staff at Guitar Center. I went in yesterday looking for a digital piano, so I can begin to learn piano and make music. When I tell you Alex and Tommy made my experience AMAZING, it is definitely the truth. Alex played almost every keyboard with me to find the right fit. Tommy gave me amazing feedback and really made my purchase easier. I have to also give it up to the guy who teaches drums. He also went over the keyboards with me and gave his expertise and did not have to do that. I feel like I made a great choice and these guys started my birthday week off on a good note. They need to be recognized. They went above and beyond. Thank you ALL!!!
-
November 2022 by Douglas Robert Storm
I’ve been to Guitar Center many times before, but I just have to brag on Anesha (I think was her name). She had the most pleasant personality and so very helpful. As with all my other experiences with other members of your staff, they have always been pleasant and very helpful, but Anesha’s go far and above attitude, just impressed me. I’m already a long time customer, and will continue to be!
-
October 2022 by QuaSonya Johnson
Great experience! The staff was friendly and very helpful!! Customer Service goes a long way with me. They gave SUPERB Customer Service!! ??
-
January 2022 by Casey Yocom
The lesson center is very friendly and the teachers I've met are fun and very knowledgeable. I've grown in my knowledge of theory and explored new music I would have never attempted on my own. I can't wait for my next lesson. Every week has been a pleasure. I get challenged without any judging. I am very happy with all my experiences. Worth every penny!
-
January 2022 by Torie Thompson
I was amazed when I walked in- It was my first time in any place like it, and I knew exactly what I wanted: my very first bass. They had exactly what I wanted, and even better, the staff that helped me (Dan, I believe was his name!) was SO NICE and even gave me a great deal. I'm looking forward to my next trip back!!! Keep on rockin'! ?
-
December 2021 by S Fury
They did a great job taking care of me thanks to Jake. Guitar center is better than Amazon in every way. Amazon's customer service has dropped to the lowest I have ever seen. Thanks Guitar Center for stepping up.
-
December 2021 by wolverton bigsby
Worst staff you could ever imagine. Zero stars
-
October 2021 by Ian Inghram
It's a pretty generic store. staff is ok but I couldn't find anyone to help me the last time I was in. If your looking for anything specific or specialty, I wouldn't recommend this GC. I mean they have like the baseline generic stuff to be considered a music store. again staff is nice and it's not their fault that the inventory is mediocre at best. HSV doesn't have a large music scene to keep the used gear rotating enough for weekly or bi weekly visits.
-
April 2021 by Mike wells
Friendly and knowledgeable. Had item needed
-
March 2021 by Louis Van Pamel
amazing staff couldn’t feel more at home. great prices quality instruments great used gear you really can’t ask for much better of a guitar center. lessons are great and good knowledgeable teachers
-
February 2021 by Darryl Fields
great staffing, lost my phone there being intrigued with all the instruments ,staff recovered it and returned it to me. trustworthy employees...
-
November 2020 by Mac Thomas
Mia,Mia,Mia!!! The most knowledgeable person I have ever spoke to on the phone! She made me feel safe and secure with my purchase from the first sentence! Mere words can not describe how comfortable she made me feel! MIA, THANK YOU!!!
-
September 2020 by Demetrius Lockhart
AMAZING CUSTOMER SERVICE EXCELLENT KNOWLEDGE OF PRODUCTS AND ALL OF THE STAFF WAS SUPER FRIENDLY PHENOMENAL EXPERIENCE!
-
September 2020 by Leon Harris
I don't know what you're talking about.Sure don't go to Guitar Center for lessons!
-
August 2020 by Leslie Ward Moody
Days before my brother unexpectedly passed away, he purchased a really expensive guitar. Danny and the entire staff were compassionate and went above and beyond to assist my family with a return. Guitar Center often gets labeled “big box” but the staff there are local, knowledgeable and serve their customers like neighbors, not numbers.
