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October 2023 by James Scott
I usually shop here every since I moved to Huntsville and they have never disappointed. I get a lot of products for me and my girlfriend and they always have them in stock or have great options for when they don’t. The person who helped me was amazing Marcy showed new products and gave me a rundown on what they had in them and how much they were compared to other brands. I love shopping here!
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October 2023 by Handsome Ken Crowder II
Giana was amazing and thorough. She knew right where to take me in the store for the products I needed. Y'all better do all you can to keep her there. Great customer service is hard to come by these days.
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October 2023 by Sharetha Preyer
The store was clean and organized. I was trying to find a particular product but couldn’t find it. Giana saw me and helped. She was very knowledgeable about different products I could use and she had excellent customer service.
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October 2023 by Lakaya Garner
I have been searching for a specific product for my natural hair & it seems like I couldn’t find anything that fit me perfectly for months & Giana pointed me to the right direction instantly! She seems to really care about her customers & really is committed to helping her clients find the perfect products. She’s a wonderful person with a such a sweet spirit. Will definitely be back because of her service alone!
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October 2023 by Peeweezyy W
I had an amazing experience here. I walked in and Giana, a store rep there, was VERY nice and helpful. The service was swift and easy! I would definitely recommend the surrounding population to shop here for their hair products!Update: I had to stop by for another product. I was assisted by CeCe this time, and she was nice and VERY humorous. Experiences like these will always compel me to shop here!
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October 2023 by Gaielle Price
This Hair Store is the best hair store I’ve been to in a while. The service here is immaculate and they literally have all the products and hair you need. I especially felt welcomed by CC!! Love it!!
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October 2023 by Alexis Geneva
Gigi and CiCi were great ! I enjoyed their customer service. They were all smiles and made the me laugh and were a good help. I got what I wanted and I'm glad to have got the assistance from them
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October 2023 by Natashia
Kira was super sweet and helpful with my needs. Unfortunately they didn’t have a product I needed but she took the time to contact another to see if they had the product I was looking for. She went above and beyond!
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October 2023 by Quez King
I come into hair queen pretty often the prices are good & it’s always nice Giana is very helpful she always help me find everything I need and a little bit more! Such a sweet sales person and I’ll definitely be back!!
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October 2023 by areanna williams
Every time I go into hair queen I always get great customer service, Giana is a wonderful employee. She’s hardworking, kind and every helpful when I come in.
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July 2023 by Le'Sha Barnes
Great store they have lots of hair products to choose from and much more. Management and staff and great it’s always a good vibe when you walk in they always speak. The owner has lots of giveaways all the time. He brings lots of famous people to his establishments. Overall you want be disappointed with the services here.
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June 2023 by Nina Allen (Nina Jackson Allen)
The ladies were extremely helpful and nice. They were out of the hair I needed. They have a large selection of hair and supplies.
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June 2023 by Elaine Crutcher
The ladies in the University Plaza gave me fabulous customer service. I had went to the one near Pulaski Pike, there was only the cashier there and no one could help me. Thank you to the young lady who help me pick out my item. Will be coming back there instead of the one near Pulaski Pike
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April 2023 by Karen Taylor
Received a text about the Sale while heading to a competitor, and visited the store. Excited about the sale, but only to get to register to find that new hire was not trained. Although as we explained what we were told saying “she and her”, now the employee felt we were attacking her! We asked her prices, we get 59.99 and the other is free. How much is the other I asked her? Free. You don’t get to charge 89.99 at the register, Sir. Now, my friend and I are going back and forth. She is gifting me the “free” wig. I give in. Then they wouldn’t let me buy my own product, but she could buy and get one free. Charged her twice! She catches it. Calls the woman over, she agrees now they’re going back and forth. My friend says I don’t want it, I had been told her to leave mine at this point. As we are leaving, it was yelled at us that we need to stop trying to be so CHEAP!!
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April 2023 by Karen T.
I've been doing hair in Huntsville for over 30 years and tried to patronize this black owned/operated business with a friend whose hair I was helping to repair in protective style. We, two Veterans, have been treated better in countless that didn't want us there. We were verbally attacked because their new hire told us misinformation and we were misled for the Easter Sale! Instead of professionally telling us, or apologizing for her error, we were told that we were attacking her. I used the pronouns she and her, never speaking directly to her. Yes, she should have been made aware of her mistakes if you needed an old soldier to do the job of training her. We are retired! Yet we were told we were yelled at while leaving that we need to STOP TRYING TO BE CHEAP! That's being treated worse than being followed in the stores. At the least they will politely ask can they help you. Worst experience in my life. Didn't want to honor the Sale. They get to keep and sell higher after 3 day Sale SMDH. Mad because we could buy it!!!
