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November 2023 by Briana Swaim
We have purchased several vehicles in the past from multiple different dealerships over north Alabama. We will never go to a different one again. AUSTEN was amazing at explaining everything. Very quick with paperwork. He went above and beyond to make everything perfect. All of the employees that we had the pleasure of working with today were exceptional and will get our repeat business in the future!
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November 2023 by Zachary Dennison
Scott was available right at 7 when I dropped off my car even though my appointment wasn’t until later in the morning. The service team was friendly and thorough, honored my coupon I received in the mail, and detailed my car. They did a 40,000 mile service and mounted 4 new tires for a decent price.
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October 2023 by Matthew Potts
Tairon and the rest of the team at Hiley Automotive Group are the best. Tai isn't just a salesperson. He treats you like a friend and really helps you find the best car for you, not the car he wants you to buy. I just bought my third car from Hiley after looking at several other dealerships. None of the others came close to living up to the environment at Hiley and I'm very satisfied with my purchase as usual.
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September 2023 by Tierra Holley
I worked with Tairon Payne. I highly recommend working with him to purchase your next vehicle. He is very knowledgeable and walked me through the buying process answering all of my questions. Of the numerous salesmen I encountered during my search he was the most prompt and professional! It was a great experience!
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September 2023 by Emma Haddon
Tairon helped me get my dream car! This is the second trip to the dealership to work with him and he was amazing both times. Each time we’ve been he has been so helpful and helped us get everything done within 2 hours. Definitely recommend!
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September 2023 by ian raymond
First, Tairon Payne is the best sales member at Hiley Volkswagen. He was very helpful with finding the car that we were looking for. No pressure sales and fun guy to work with!Second, the selection of both used and new inventory is some of the best in town. This combined with the no pressure sales made a very easy decision for me.
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September 2023 by Amanda Hart
Had an amazing experience at Hiley of Huntsville. Tairon was extremely helpful and made everything so easy with the whole car buying experience, he made sure to listen to what we were wanting and do everything he could to help us out and make it a quick and smooth experience. Sam was also amazing in finance, overall fantastic experience and would recommend anyone to go here.
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September 2023 by Kevin J
I had a great experience working with Austen at Hiley VW of Huntsville! From start to finish, Austen was professional, knowledgeable, and personable. He addressed my questions and concerns, and made the entire process smooth, stress-free, and easy. His attention to detail and willingness to go above and beyond for his customers was truly impressive. I would highly recommend Austen to anyone in the market for a new car. Thank you again for your outstanding service!
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August 2023 by Mike Steele
Avoid this place. My kids Tiguan’s overhead console broke off (known issue). Although still under warranty, I had to call service dept 4 or 5 times just to be told they are booked for 4 weeks. In fairness, they did offer to squeeze me in on the weekend, like that’s what I want to spend my weekend on. Don’t buy a car here if you want decent warranty service.
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July 2023 by Savannah Highfield
I bought a 2015 Nissan Pathfinder yesterday and had the pleasure of Christina Hudson helping me! I initially went in to look at a completely different vehicle but she was able to find the perfect vehicle for us! She let me test drive multiple different ones and never was impatient with me. We talked like just 2 moms hanging out during the test drives. If you’re looking to purchase a vehicle ask for Christina, I guarantee you’ll be treated right!
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July 2023 by Ashley Vasquez
The staff were kind. The service was thorough. The coffee station blew me away! Made the 2.5 hour wait for an oil change all worth it. In their defense it was the day before a holiday and we didn’t make an appointment. So that’s all on us. They did their very best to make us comfortable during the wait. Very clean show room. I cannot recommend this dealership enough. Absolutely gorgeous vehicles on the lot and in the showroom.
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July 2023 by KaSaundra Reed
Went in to Hiley Volkswagen just for an ordinary maintenance appointment on my 2019 Tiguan. To let time elapse my husband and I were just browsing new inventory. It wasn’t long before Austin came out and introduced himself making us feel welcomed. We were on the verge of needing a new lease a few months out but Austin worked diligently to help get us into our brand new 2023 Atlas with Tech that very same day, and I couldn’t be any happier with our decision. Thanks to Austin and team for working with us to get us in what best suits our family.
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July 2023 by David Machado
Tairon took care of us as always. no bs; simple and quick communication, responsive and helpful and knowledgeable employees. called ahead and everything that could be ready for us was ready for us. no hidden fees.since 2010; 4th car purchased at hiley, 3rd car from this associate. Ive shopped all over hsv but Ive given up and either gone to florence or franklin TN for a purchase, or I end up back at Hiley. I’ll probably be back again.
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June 2023 by cherie lytal
We had so much fun at HILEY Volkswagon of Huntsville! Austen Eaton is the best ever. He rolled out the red carpet and a large red bow on the car we purchased. BTW best coffee machine in town.
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June 2023 by Mary Elizabeth Massey
Great car buying experience!! Austen made leasing a car for the first time so easy, answering all of my questions along the way. The dealership had plenty of vehicles in stock and notified me when the one I was interested in arrived. Only good things to say about Austen and the VW experience!!
