Home Improvements in Huntsville, AL

“I've grown to change my mind about home depot over the years. I used to hate going into the store and avoiding it if I didn't need anything. But the last 10 years it's become my favorite go to store now I've switched from the competition in blue down the road and now avoid them and shop home depot regularly because they have new managers and came so far from long ago. Employees are willing to help and assist when I need it. The store in blue lost me when customer service went downhill.”

“I know absolutely nothing about flooring and I also poorly calculated dimensions. The person that helped me is Rick. He should get a raise. He helped us figure out all of the right dimensions, pick out materials, and give advice on a project I’ve never done before. He did this all without making me feel stupid. Every worker in there is very personable and attentive to customers. Prices are also very good. I’m in college and money is tight, but this place made it easy on my wallet. 10/10”

“Today wasn’t a great day because I had to spend just about $70 for a new cage for my CaneCorso / American bully mix….

However, One foot in the door, I was greeted by a very tall young man, and it wasn’t the textbook greeting. It was sincere which made me smile. Then a young lady asked how could she help me? I had an online order —-she pulled the order because I had just did it in the parking lot before entering the store, she pulled my order ticket got my order, met me back at the register all while smiling and carrying on great conversation. She had the most endearing Southern hospitality. All I needed was a glass of sweet tea. These two individuals made me smile and turned my day around so thank you thank you to them, thank you to their trainers, Thank you to their parents and thank you tractor supply for hiring such standup individuals.

It just the little things!!!!! And the joy they bring!!!”

“Great customer service, conscientious, friendly, and knowledgeable employees. Mike T was especially helpful recently on helping install a difficult weed eater part. Employees like Mike keep customers coming back to Home Depot.”

“I went in with the gift card I got as a gift. Asked for help from a couple employees and they steered me right. Got to the cashier and saw I lost the card. She was very sympathetic. I paid for my items and went back to look for the card. Ran into a different employee that offered assistance and I explained looking fir the card. I leftI got to my truck and heard a guy yelling at me. The lady employee (Adrian) had found it and ran out to get it back to me!!! Great staff.”

“Just moved to Huntsville, AL and went to Home Depot to get items for our remodeling project. Everyone here was very friendly and helpful, and went out of their way to answer questions, offer suggestions, etc. Also, this store was very clean and bright with everything well laid-out and organized. Highly recommend this location. Piedad in the flooring department was especially helpful and gave us lots of detailed information regarding the flooring choices that are available.”

“Went the other day 4/8/2024 close to closing time , needed a gas shut off. Man at the front desk understood right where i needed to go , so nice , while over at said location the manager approached me and asked if I needed any help and had a wealth of knowledge relating to said part and equipment going onto because parts had been so similar I thought I knew what I needed and he assured also he was 99% sure. Great staff , great attitudes ,would definitely recommend to all”

“I had an amazing experience at Lowes thanks to Neil! His customer service was outstanding - he was knowledgeable, patient, and went above and beyond to help my mother and I exactly what we were looking for. He took the time to help us find exactly what we needed. It's rare to find someone so dedicated to helping people now days with such hospitality! His kindness and professionalism is so appreciated and will not be forgotten. Anytime you visit this Lowe's location ask for him to assist you. He's an awesome guy and will lead you in the right direction!”

“I went inside for a new doorknob. They were very helpful.
Update: 1 February 2025

I ordered curbside pickup. Service was prompt and professional. Items loaded to my trunk so that the paving stones did not shift during the drive home. I was very pleased!

Update: 21 January 2023
I took my granddaughter to the kids workshop, she loved it!
Another great experience!!

Update: 5 August 2023
It took about 8 minutes to find someone in large appliances to help me... once I did, he was extremely helpful!

Update: 16 November 2023
I went for a space heater. I was immediately directed to the correct location. I immediately found the heater I was looking for. All went well.”