H&R Block offers a friendly and knowledgeable staff that stays updated on tax law changes. Many customers have praised their tax preparer in Huntsville, who is professional and provides clear explanations while prioritizing clients' best interests. However, there have been concerns regarding unequal treatment at the reception, where some customers feel they receive different levels of friendliness based on their skin color. Overall, clients appreciate the attentive service and often return yearly, valuing the personal relationships they build with their tax preparers. Despite some issues, many customers rate the customer service highly and express loyalty to the business.
I have been going to H&R Block at the South Pkwy location for a number of years now. Carter has taken care of my taxes very efficiently and with great care. I am extremely pleased with the service provided and recommend their services to anyone.
March 2025
Freindly, personable, knowledgable staff. Keeping educated and up to date on the most current tax changes additions to the law & the H&R Block Guarantee.
April 2024
Carter in Huntsville Alabama has been doing my taxes for years. He is professional and has always explained what he was doing and what to expect. A have always highly recommended him to others. I will continue to keep going back ever year as long as he is there.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
