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February 2024 by Tillman Oxford
The staff was very professional and kind. The unit was very clean and accessible. And the whole experience was very easy and convenient. I would definitely recommend iStorage in south Huntsville. I would give more stars if I could.
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February 2024 by Jennifer Purser
SaraBeth is fantastic at her job! Wonderful efficiency and great customer service! Her patience with my complicated storage issues was above and beyond, highly recommend using this site to store your stuff!! Thank you SaraBeth!!
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September 2023 by Michael Rust
If you cancel your contract before you move in, you need to make sure you have proof of cancellation before leaving or hanging up. I believed them when I was told that I would be emailed the proof and forgot about it. That mistake ended up costing me almost $500.I will never recommend this place to anyone.
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August 2023 by Sean Perkins
Sarabeth was greatly helpful and made my business here quick and painless.
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August 2023 by Rob Keating
Sara was always in office and always answered my questions. Helped me out with getting the best deal and best unit I was looking for. Clean and secure facility. Have used this location for years.
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April 2023 by Lyñn Bucher
Renting the storage unit over the phone turned out to be very easy. The application form was a little complicated but probably standard (it's our 1st time renting a unit). The representative was very nice and helpful.
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October 2022 by Donel Baswell
Jeremy came up to the south huntsville location to help us purchase some locks while SarahBeth had to be out of the office. This effort from the company is greatly appreciated.
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March 2022 by Jessie Petty
I love iStorage Huntsville, Alabama. I been a Satisfied Customer for 3 years and counting. The Store Manager Ms. Sara Avens is Excellent. She is very Attentive and provides Great Customer Service.
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March 2022 by D H
December 2019 rented a 9' x 13' for $69.April 2020 they increased the rent to $85.June 2021 they increased the rent to $101.March 2022 they increased the rent to $117.
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November 2021 by Janice “Cathy” Horton
They have increases my rent by a large amount every single year.. As in almost doubled now from when I started in 2015.Also everytime I go online to pay I have to try 4 or 5 different days to be able to log on. This is since all the changes online. I put my information In to log on and it just sits there and does nothing.I've tried on my phone and on my laptop. This is a problem and I'm rather tired of it.
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October 2021 by martie winter
Great service …. So far we are pleased with the service. The office manager was very friendly and helpful…
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October 2021 by Gary O'Donovan
Every time I access my storage unit the air conditioner is not cooling my area ?
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June 2021 by Bryan Tucker
This is a very good place to store stuff... if you want to go bankrupt. Hidden fees, undisclosed rates, a genuine two faced opetation.
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May 2021 by Gabriela Hodges
Outstanding customer service! We needed a storage unit in between selling our home and buying a new one. Sarah Beth made every step simple and easy.
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February 2021 by Suzanne Needle
I had the pleasure of meeting Sarah Beth when we went to rent a storage unit and she made a very stressful time less stressful and was so pleasant to talk to that even though there are plenty of storage options closer I would rather deal with someone who brings a smile to my face.
