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April 2024 by Lisa Kosten
Food is alright not my favorite but will go back
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April 2024 by Brandon Daury
Clean friendly and loyalty.. great job ? ?
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April 2024 by Isaih
My first experience at jacks and it has extremely good food and some of the best frys I've had in a while 10/10
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April 2024 by A K
Everyone in line left because they took way too long to get orders out.
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April 2024 by Morris Lee
People must love this place because cats were wrapped around the building at 1pm. We went inside, there were 3 workers. We noticed ALL the food was premade and some one was just back there putting it together. There was no heat light on the chicken or the fries. The fries didn't look all done and chicken looked dry sitting out. I wish I had never seen it. I know other places do this but it's much cleaner and you can clearly tell the food is being heated and kept fresher. Noone spoke to us for the entire 11 mins or so that we stood at the counter watching and waiting for service. We finally decided we didn't want the likely cold premade food and we left. The place was dirty inside anyway but we thought we would still give it a chance.... We won't be trying this one again.
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March 2024 by Michael Stewart
The food was ice cold. They would not give me a refund, and then I had to fight with them to give me a refund. They were very rude and had zero customer service skills. Even the other customers were rude when I was trying to explain my situation. I will not come back here again.
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March 2024 by Judy Quinn
In the 3-years I've been eating at this location on Wall-Triana, the food and service has been *consistently excellent*. All the employees are very friendly and helpful! From time to time they will add new items or flavors on the menu. All the items I've tried have been very good. It's rare that I eat at other fast food restaurants, but when I do, I never leave a review because they don't even come close to Jack's for great food and service.
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March 2024 by Shalandra Whaley
If possible, just head to the one on Hughes Road. This location has good food but poor service. The employees there have awful attitudes. This location is closest to my home so I frequent there. I have literally never had contact with a nice employee. They very seldom make shakes. Either they have no milk or they simply say they aren’t making them. Avoid, go elsewhere.
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March 2024 by George Hannaford
Always
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March 2024 by John Wilson
Got a late lunch around 3pm. No cars, so I assumed it be old food. I was totally wrong! Excellent big jack! Food was hot / Fresh! Fast & excellent service! Best Jacks around so far. Next one to me is Jordan Lane. Harvest is the
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March 2024 by Nathan Smith
Burger was hot but dry. Dining room locked up. Must be taking a cue from Wendy's. I think I will use a different Jack's from now
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February 2024 by Mike Massie
Poor attitudeNo motivationUnhappyRudeHorrible communicatorsCrap quality of food
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February 2024 by Nicole Ball
I thought sausage gravy was made with sausage?? I wish i could post a pic cuz theres no sausage in this liquid (gravy)
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February 2024 by James Deniker
Sign says open. Web says they are open. Go to the drive thru and get told otherwise. Workers seem more like DMV employees that just want you to leave.
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February 2024 by Joe Nolen
Store hours are open at 4:30 but stop in at 5 and they are not open.
