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July 2023 by Joseph Motes
Took over two hours and I was the only customer there at the time. My truck was fairly clean when finished but missed some obvious places inside the vehicle and the tire shine slung all down the side of my vehicle. Also didn’t tell me until they were finished that they could only take cash that day so I had to go to an ATM and get cash.
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May 2023 by Catherine Cruce
Funny how when I rated them high, they replied with an appreciative note, but when i rated them low on my last visited, they respond that they had no record of my being there, lol...mind you, this was my 5th time there in less than a year.
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February 2023 by Kristen Bentley
They did my detailing of my car today (it was a hot mess)… and let me tell you… I feel like I’m driving around in a brand new car!! I was able to schedule basically last minute (the day before) and they took great care of me! This will be my one and only car detailing place!!! Thanks Jay!!!Services: Car waxing
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November 2022 by Kylie C.
I reached out to Jay desperately needing my car detailed after my dog had gotten sick inside of it plus it was a mess. They were able to get me in the same day and did a amazing job. My car looks brand new. They were even able to buff out some scratches after I got into a wreck several weeks ago and you can't even tell they were ever there! And didn't charge me extra! I highly recommend this business.
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November 2022 by Lauren Groom
My dad brought my car in and surprised me with a detailing. It looks brand new and my dad told me how much detail and effort jay and everyone put into making the car perfect. My car was filthy and filled with dog hair and spills from driving back and forth from Texas. Thank you I will definitely be a return customerService: Auto detailing
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October 2022 by Kayla Yarbrough
One of the best car detailing services I have ever had!! The staff was very friendly and did an amazing job! Made my car look brand new again:)Services: Interior scenting
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October 2022 by William Needham
Absolute great service and amazing job. I had to change my appointment last minute and they were completely understanding I absolutely loved the work done on my carServices: Interior scenting
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September 2022 by Daniel Scott
After about two years of inconsistently washing my car, I decided to get it detailed. I did some researching, got quotes from a few places, and ultimately chose Jay's. As soon as I arrived, the team got to work. After a while, I was called outside by one of the guys because the buildup of dirt on the roof required clay bar treatment to remove. I was told that the clay bar would take an additional two hours, but Jay ended up having the whole team work on it so I didn't have to spend any extra time waiting. Once the detailing was complete, the car was brought out for me to inspect and anything I noticed was addressed on the spot. Overall, they did a great job and provided excellent customer service. Definitely recommend!Services: Clay bar treatment
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September 2022 by Nina Drollinger
I requested a full detail on my Acura MDX, interior and exterior. I made an appointment and was quoted over phone. After the service was complete, the business owner calls and tells me my car is ready but it’s cash only for payment. He said something about not being able to accept card payments when his office manager isn’t present. I responded that this is something that he should be telling his customers ahead of time, because I was not planning to use cash for this. The detail was good, but definitely not of a quality that I would come back for. There was a bunch of gunk left around the gear shift, the car does not smell good from whatever cleaner they used, the ring of the steering wheel was not cleaned, and there is some spilled coffee still visible in the cup holder in the driver side door. Also there are dripping/running marks of where a conditioner was applied to the leather on the doors and not wiped. Paid $200 cash for the service and I’m certainly not going to be back.Services: Auto detailing
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September 2022 by Walsh Althouse
Car detailing at Jay's was a great experience. The price was agreed to in advance. That did not change after the work was done. They started on my car on time and actually finished it half an hour before it was promised. I waited for the work to be done in a comfortable space. Afterwards, one of the cleaners brought out the car and had me look at it to confirm it was cleaned as promised. I pointed out a minor thing and it was fixed on the spot. Professional staff and operation!
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September 2022 by Felecia Moore
I just had the best experience at Jay's Auto Detailing. I had major build-up of years of soiled car seats, dusty and dirty flooring. Now, I am very thankful to Mr. Jones and his crew for making my car look brand new again, given the time in which they had to detail it. I will definitely be a return customer.Services: Full body wash
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September 2022 by Nina Campbell
I requested a full detail on my Acura MDX, interior and exterior. I made an appointment and was quoted over phone. After the service was complete, the business owner calls and tells me my car is ready but it’s cash only for payment. He said something about not being able to accept card payments when his office manager isn’t present. I responded that this is something that he should be telling his customers ahead of time, because I was not planning to use cash for this. The detail was good, but definitely not of a quality that I would come back for. There was a bunch of gunk left around the gear shift, the car does not smell good from whatever cleaner they used, the ring of the steering wheel was not cleaned, and there is some spilled coffee still visible in the cup holder in the driver side door. Also there are dripping/running marks of where a conditioner was applied to the leather on the doors and not wiped. Paid $200 cash for the service and I’m certainly not going to be back.Services: Full body wash
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July 2022 by Ashley Rankin
TJ was very knowledgeable, detail-oriented and hard working! Did an excellent job on both the interior detail and outside wash.
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July 2022 by Erin MacMurdo
I have to start by saying I wish I could give these guys 1,000 ⭐️⭐️⭐️⭐️⭐️‘S in this review! Today, Jay’s Detailing, and every single one of their fabulous team members; but most especially D.J.; were not just a business w/ a service I was in need of, today they were literally my heroes. After an awful morning; of which I’ll spare the details; I was in desperate need of an emergency intense deep clean detailing for the interior of my vehicle. Already in serious distress from the events that resulted in me needing this service, I goggled car detailing & just started to call #’s down t list. The first few that I tried went to voicemails telling me leave a message or schedule online, they offered no way to reach an actual human being & when I did get an actual person, I was told it would be middle of next week before I could be seen. Needless to say I would have driven the car off a cliff(likely w/me in it)before I’d have waited another day, much less a week, to fix the problem. So I was feeling thoroughly hopeless and distressed when I called the next number in the row and much to my relief, that number was for Jay’s Auto Detailing. The owner answered and patiently listened as I explained my situation and that I was in need of an urgent detail and when I asked when they might be able to fit me the gentleman simply asked “how quickly can you be down here?” The relief I felt at that moment, Not only would they be able to do it right away, but the price that was then quoted to me for estimate was unbelievably fair. I immediately followed Google maps there & pulled up in tears and half expecting them to take one look at me & the cat & politely ask me to leave!! But not only did they not do this, but they were so kind, understanding and helpful. I immediately knew I’d come to the right place, not only were they willing and able to get my vehicle started right away, they went out of there way to assure me they would take care of it and that everything would be all right. While they worked on my car, I was shown to a very nice, very comfortable waiting area at the front of the business where I was able to relax and wait very comfortably, while they went to work on the horror I’d just driven up in. After what seemed like no time at all(it was about 2 1/2 hrs, which I’m still amazed by) the lovely young lady that worked in the front part of the business came to let me know they were almost finished and if I wanted to go ahead and check out w/ her my car would be ready any minute. So I anxiously follow her while I brace to hear the total cost, I knew the initial estimate was too low for what the car needed and that the final cost would likely be a good bit higher, so I’m anxiously awaiting my total, and I’m expecting it to be at least several hundred dollars, but when the young lady gave me the total and it was only $15 more than the original(extremely fair and affordable) estimate I’d been given, I was genuinely shocked. I couldn’t believe it wasn’t going to cost me more, I was so pleasantly surprised at the affordable cost, and then as they lead me out to see my car, I’m not kidding when I tell you I walked by it looking for mine, bc my brain didn’t initially compute that this amazingly clean, virtually brand new looking interior could possibly be the same vehicle I drove in to the lot (sobbing) in! Y’all I was seriously amazed! If I didn’t know better, I’d swear they were wizards. The attention to detail, and care that was taken was truly impressive. D.J. was the young man that handled the work on my car, and not only was he kind & understanding but the job he did on that car just about had me in tears all over again, but the good kind this time. I couldn’t believe how he had transformed what I drove in w/, into what I was now looking at, and for such an affordable price. Jay’s Auto Detailing, D.J., Jay, & all the amazing staff there are truly my heroes today, I’m not sure they’ll ever know how much what they did today meant to me & how much it helped me. If your in need of auto attention. You must
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June 2022 by Mike C.
I've owned my 2020 Ford Ranger for a year and a half but have never had it detailed. I keep it pretty clean, but I noticed that road tar had been thrown up on the body just behind the front wheels. So I took it to Jay for a detail. Turns out the tar was all over the vehicle and Jay's crew had to remove all of it before even washing it. The nearly 2-hour wait was absolutely worth it! They had not only gotten all the road tar off, the truck was immaculately spotless and shiny, outside and in! I would highly recommend this business to anyone who cares about their vehicle.
