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September 2023 by Anna
I trust this business with my ring & diamonds!!! Jacob did an amazing job! I felt claustrophobic, with my ring on during my pregnancy, and after 2 months of enjoying motherhood, I was finally able to get my rings off, and I had it resized from a 5 to 5.5. The center middle prong was replaced and my diamond gem reset. If I had of sent my ring off to Reeds jewelry, it would have been almost a month before I would get my ring back vs. 7 day TAT (turn around time) Don’t be afraid to support local businesses in your area! Jacob has the hands of angel and I can’t stop looking at my hand and ring, my diamonds are eye blinding it sparkles ✨ so much! This is my fourth time bringing my jewelry to this business! Ask for Jacob, you won’t be disappointed! I promise you and I’m someone that’s human and has human emotions, and I’m not easily impressed, the older I get, unless someone proves their value and worth to me. Jacob even called and checked in with me on the status of my ring more then once and held my 2 month old while I was looking at my diamonds, the day the work was done. Jacob is a blessing to this business! Good job! I’m in love with my ring all over again! I plan on getting a necklace made soon! This is my spot!
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June 2023 by Erin Hayward
Replaced three watch batteries and a missing band pin for under $40 total, in less than 10 minutes while I waited (and got to watch Bob Ross in the background!). Great service.
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June 2023 by Corey Martin
I had bought a pendant that wouldn’t fit my necklace and they were referred to me. It was last minute and right before Memorial Day weekend. They found a way to fit me in and did great work.
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May 2023 by Diana W.
Watches always turn out great. David is professional and friendly. I'm always satisfied with his work.
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April 2023 by Jo Ann Connor
This jeweler removed links on a watch band for me that other jewelers in Huntsville REFUSED to do because they were too lazy. If you want excellent repairs and service, go here. You won’t be disappointed.
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February 2023 by Rebecca Gaines
I went to this shop today to have 2 anklets repaired. I selected this particular repair shop because of the 'rave' reviews online. Two men (possibly the owner and an employee) was present when I walked in. After I said 'hello', I was met with a very dry reply. The man with the headlamp on walked to the back while the other man waited on me. He took a look at the anklets and said that it would cost $25 each/a total of $50 to repair the anklets! OMG!!! Is this the going price of repairing an anklet?I received very negative vibes from the moment I entered the door, and I contemplated whether or not to leave this review; however, this negative encounter stayed in my thoughts while I ran other errands and returned home. Needless to say, I WILL take my business elsewhere!!!
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October 2022 by Roderick D.
I give them 5 stars easy! Firstly I could not find them, so I called and the coached me all the way to their parking lot. I walked in to get a Watch sized to my wrist. I was met immediately by them coming out of the back with a jewelers magnifying glass hat of a thing on their head. :-) He quickly took two links out, we tried it, and then he suggested we take one more out, and if I didn't like it, would just put it back. I loved it. He charged a modest fee. The Andy Griffith Show was playing on the wall TV. What a great choice! We briefly talked about the show, Mayberry Days and Mayberry Fest and Mt. Airy North Carolina. Then Mayberry Man the movie came up!
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September 2022 by Adam H
I walked in with 8 minutes to close and both the workers were kind and understanding. Watch battery replacement took 4 minutes and cost $10.85.
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July 2022 by Gary P.
Jacob skillfully and professionally fixed my problem in 20 minutes. I highly recommend Jewelry repair center.
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July 2022 by Benji Jones
I'm working in town so I walked in to get links taken out of a custom G Shock watch. David said he could Do it then attempted but scrapped my watch in the process and said he couldn't bc the holes were too wide in the screws? Wish he would have told me that before ruining my new watch. A WASTE OF TIME! ?UPDATE: I Took the same watch on the same day 6/17/22 to BORCKS in Madison and they took links out within 5 mins without power due to storm. They had to use other links bc david stripped the screws. They even offered to use links to replace the scratched links and stripped screws caused by David for FREE on my next visit. They have to use a tool but couldn't due to power outage.Either David didnt have proper tools or he did it on purpose... Or just didnt know what he was doing ??
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July 2022 by Drew Bolling
Excellent and honest service. Repaired necklace while we waited. Highly recommend.
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December 2021 by Sue P.
I had pearls restrung here and have been very pleased with the results. -- and what they charged for the repair.
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October 2021 by Emily Jacobs
I had a variety of jewelry work to be done: restringing a metal and pearl bracelet, soldering 2 rings and a tennis bracelet repair. Jewelry Repair Center did a great job, at a reasonable price, and on time. I very much appreciate them and will be back!
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September 2021 by Justin Heslep
Excellent service here for men’s watch repair. I brought in 3 watches to be serviced. Two needed batteries replaced. And the other needed a broken clasp repaired. Service was quick, professional, and very reasonably priced. I will definitely be taking more watches here in the future if they need to be serviced. Highly recommend!
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March 2021 by Denise L.
Great place for all your jewelry needs! David, the owner, is as honest as they come and Brad, the bench person, has done some great work on various pieces for me. If David doesn't have what you need in stock, you can always order it in. I've also had numerous watch batteries replaced here and David was even able to tell me about a problem I had with one watch that I didn't know about and what I needed to do to have that repaired. As a jewelry lover, I'm very aware of what makes a good jeweler and I've kissed a lot of jewelry frogs in the Madison/Huntsville area trying to find someone to trust. I wouldn't hesitate to recommend this store.