-
January 2024 by Mark L
Getting worse. The non stocked shelves.
-
December 2023 by Jason Rupert
Zero stars if possible. Be careful of online pick up. After waiting 20 minutes. Got out of my car to ask one of the folks working the status. After several more minutes they determined they gave my groceries away - but hey - accidents happen, except they acted like it was me in the wrong over getting out of my car and asking for a refund and the manager comes out with total attitude and puts it back on me to get the refund or say he can contact customer support (but acts like total inconvenience). Just wanting others to be aware of this level of service and may the odds always be in your favor. Wife had better luck with the app than I did with humans at the store... how about a little apology in future and no attitude from management. IMO - terrible! But hey - to each their own. Go to Aldi.
-
December 2023 by Jason R.
Zero stars if possible. Be careful of online pick up. After waiting 20 minutes. Got out of my car to ask one of the folks working the status. After several more minutes they determined they gave my groceries away - but hey - accidents happen, except they acted like it was me in the wrong over getting out of my car and asking for a refund and the manager comes out with total attitude and puts it back on me to get the refund or say he can contact customer support (but acts like total inconvenience). Just wanting others to be aware of this level of service and may the odds always be in your favor. Wife had better luck with the app than I did with humans at the store... how about a little apology in future and no attitude from management. IMO - terrible! But hey - to each their own. Go to Aldi.
-
November 2023 by JUST ATrip
Love the prices and the choices. Great place to shop
-
November 2023 by talk2nate43
Waited nearly an hour and a half to get my pickup order. Ended up going to the front. I was told the pickup department’s lead had left for the night leaving someone who had only been on the job for a week to take care of everything. It was implied that the person did not even care.We’ve had issues in the past with the pickup department, but this experience was by far the worst.Beyond all the explanations for why they’ve been delayed, etc, it’s clear that the management at this store simply does not care about their customers’ experience. It all starts with leadership of which this store is lacking.That being said, I would do yourself a favor and shop at some of the other nearby stores. You work hard for your money and should make sure that no establishment just assumes you’ll shop with them just because.
-
November 2023 by Katerina DiChiara
Ok grocery store. Clean and employees are helpful and friendly enough. Not a huge selection. Prices are approximately in line but higher than Walmart but lower than Publix. I love their fresh vegetable selections, fresh corn, peaches. Their stock men sass and women keep it fresh and presentable and clean. I hear good things about their pharmacists too. It's a small grocery store not a warehouse. The checkers are friendly faces you see most all the time. Their bakery is outstanding.
-
October 2023 by Jonathan P.
This is my fourth order from this store and every time I do it I arrive at the store and regret my decision. Today I waited over 25 minutes for an order that said it was ready. I arrived and clicked im here in the app. The app said eta of 5 minutes. I waited 15min and someone came out with groceries. I got out expecting that they were mine and Debbie said no they aren't. And I don't even have an order that says it's ready for you. I said I ordered it on instacart. She said well you're parked in the wrong spot. I took video. There's one instacart spot and 8 Kroger spots. And someone was in the instacart spot. I said how am I supposed to park when there's one instacart spot. She got smart and said move your truck to the right spot. I mean this when I say it, I will NEVER EVER shop here again.
-
September 2023 by Nyla McCoy
The entire store was being stocked while we were there. Everything we needed was in stock. There was only 1 cashier with 6 customers in line. She was grumpling to the bagger the entire time. The bagger just bagged the food. He thanked us and asked if we needed help out. The self check out was busy as well.
-
September 2023 by Mike Tucker
This store is always dirty filled with unhappy employees.
-
September 2023 by Stephen Ross
This Kroger is the closest grocery store to my home but omg, it's like a half rate store. Deli seems like it's under redesign permanently. Not sure what is going on with this store but glad it's here. I feel like I have to march all.over the store to get the things I need. But I do like some of their products, like the Kroger brand sour dough pancake mix. Better than any other mix in the store. Hands down. And their apple jelly, fantastic.
-
September 2023 by Alison Esch
I think it's so sad to have to pay almost $4.00 for a loaf of bread. To me, they are overpriced on a lot of food now...
-
August 2023 by Nathan H.
It's okay but more like a "Piggly Wiggly" type of Kroger. Moore's Mill used to be "country" but the clientele is changing as Huntsville expands. If you want more than cheap basics, go to Walmart or Publix.
-
July 2023 by Kimberly H.
I've heard things about the staff from friends but I experienced it today they were rude and made up a policy because the older woman was on a power trip I called corporate and they laughed and said well thats a new one they had never heard of the situation that happened to me and my husband today at that location would not recommend untill they get out the staff that constantly get complaints on and management also
-
July 2023 by Nedra Eddins
I went in for 12 - 6 packs of Splash Blast Mandarin Orange flavored water - they had 1.
-
June 2023 by Kendrick Sinegal
I haven't been in a Krogers store in years. This brought me back, quite nostalgic for me.
