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April 2023 by Jamie L.
900 dollar doc fee and 2000 dollar nitrogen tire package . I don't want it in my tires. No thank you.
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February 2023 by Darrion Morris
I'd definitely recommend Landers McClarty Subaru if you're in search of a new car. The staff was very welcoming and pleasant and answered any questions I had. Quan went above and beyond to make sure I was taken care of in my new purchase.
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February 2023 by Harvest Wright
Amari Hamm helped me find my perfect car!! 10 stars for sure ❤️ She was so patient and knowledgeable with me being a first time car buyer. Definitely recommend her as your salesperson and McLarty for buying a Subaru. My Impreza is amazing and I couldn't be happier.
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November 2022 by leah garrett
Very nice staff.
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November 2022 by John Daniel Wyker IV
I've been in a lot of dealerships in my life and this one is absolutely the worst, most dealers work and wiggle with you but not this one, low ball offer, 5 grand difference between the trade and wouldn't work with me an inch to bring it the trade in price not even a dollar higher, hours of wasted time and gas, Other sales people called and said there was a trade in event and there would be a bonus and they knew what I was trading in and what I was looking to get, but the general manager told me differently, so either the employees aren't properly trained or the GM lied to me, take your money elsewhere because this place is a joke.
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October 2022 by Marisa S.
I can not rave about this dealership enough. The treatment and service my family has received is very much appreciated since good experiences are hard to come by. My husband and I have bought three Subaru from this dealer in 2.5 years. If you are looking for a honest, non-pushy, and long lasting relationship with a dealership from start to beyond this is your last stop. Brain, Sara and Megan will not disappoint. Happy Car Shopping!
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August 2022 by Davina G.
Why won't Yelp let us Elite'ers give 10 stars to those Customer focused businesses that deserve it! Well Landers-McLarty really stood out today, great express service, also helped me with a small problem I was having with my roof racks, service manager Ben Fitch is a stand out! Highly recommend this dealership AAA+++.
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July 2022 by Stephen I.
Warning to any potential customer who is thinking about bringing their car to get work done by Landers McLarty's service department. From experience I would strongly advise not too. I brought my Impreza to them to get work done to the transmission and to get my valve springs replaced due to a recall on the vehicle. Long story short I had to return the vehicle three times because they failed to complete the job. The first time around the transmission mounting bolts and the starter bolts were not even torqued down. That in itself is so dangerous that I can only imagine if my brother, his friend and I hadn't double checked Landers McLarty's work. The other two times they didn't connect coolant hoses correctly which resulted in coolant leaking and I was blowing out white smoke from the exhaust (an issue that is still occurring today). Not even 800 miles after receiving the vehicle my radiator magically went bad when I confronted Landers McLarty they denied removing my radiator which was a blatant lie because I know for a fact they had to remove my radiator in order to pull the engine to replace my valve springs. Maintenance records indicate that they did a full inspection on my car but failed to note that my serpentine belt was going bad which was thankfully caught by a local mechanic who I had my radiator replaced by. If I could give Landers McLarty zero stars I would. My experience with Landers McLarty is that they're incompetent, untrustworthy and I'm not even confident they did the work I paid them to do correctly.
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March 2022 by John Hunter
Simply outstanding in every way. Great service, fast and great pricing. I highly recommend it!!! ??
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March 2022 by James Chapman
Amazing place with incredible people that go above and beyond to accommodate your needs!
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February 2022 by Zurrenda Ashley Johnson
My husband and I bought a 2012 Subaru Forester from here and from the first contact we had with Brian/Al to driving off the lot was the best car buying experience we’ve ever had! Everyone made the whole experience extremely easy and were very honest with every part of buying the car. They even noticed while detailing the car for us that there was a screw in the tire and gave us 4 new tires for free! We can’t thank you enough for all your help. Highly recommend you guys to everyone!
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February 2022 by Kristin Barton Howell
If you are in the market for a vehicle, let me just tell you, THIS is the place you want to go!! My husband and I have never had such a pleasant experience buying a vehicle as we did here. The customer service from start to finish with everyone we came into contact with was THE BEST!! They went WAY above and beyond to make our deal happen and treated us like family throughout the entire process. You don't find that kind of service much these days and we are so grateful for them! They will most definitely forever have our business for any future vehicle purchases or services for that matter!
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February 2022 by Mike M.
My wife bought a 2022 Outback from them a few months ago. The old bait and switch is still alive and well at this dealership. After running a credit check on her, the salesman said she qualified for a little or no interest loan, but that all changed when she got to the finance guy. She has always wanted this car, and it was her deal to make. I encouraged her to walk out, and all of a sudden, the slickster started back pedaling. When she picked up her car, it had 3 miles on it. As part of the deal, she received the first several services free. When she took it in for the first one, when it was time to check out, the service guy told her that there was a charge, because she had a used car! She immediately, and loudly demanded to see the manager! They sure had some explaining to do, and a bunch of those folks had egg all over their face. When a service manager can't tell the difference in a 2016, and a new 2022, you're in the wrong place! After some research, I found out that Subaru has had a problem with windshields cracking on new vehicles, since 2016, and we found out first hand about that. Sunday, when we went to go for a drive, we found a y shaped crack in the windshield, starting at the firewall. We know nothing hit our windshield the day before. When I took it in to the dealer to have it checked, while I waited inside the dealership, they mysteriously found a tiny little speck in the crack, that they claim caused the crack. Even though we know nothing hit it, they denied liability, knowing that rhses cars have a problem with cracking windshields. Subaru recently settled a class action suit concerning cracked windshields, from a few years ago, so we will join in on the next one. Subaru Outback is a really good car, but this dealership should be avoided. Save yourself a lot of bs, and shop somewhere else.
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January 2022 by Daniel M.
Let me start this review by stating that I am not a dealership fan at all! I prefer to buy used and pay cash. I bought a used Subaru and loved it. I loved it enough to want a brand new one. So I inquired about inventory and found out there was a waiting list. Cars are now being sold before they are even delivered. I was on the fence about this practice. I got a call that night from the salesperson. He told me someone had changed their mind about a car they had ordered and gave me the details on it. I went the next day and did all the paperwork and put a deposit down on it. Now the impatience kicks in. Well I had to wait a whole weekend, I was very pleased with this since others are waiting weeks. I ended up getting some upgrades like window tint and other free goodies. Overall, I was very happy with my salesperson, Jalyn. I was very happy with my wait time on the delivery and very happy with the finance departments speedy process. I'd recommend this dealership and personnel and I definitely recommend a Subaru if you're on the fence about one.
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January 2022 by Hank Robinson
Sales staff are very friendly and helpful.
