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December 2023 by Patricia Davis
Moving across the country is stressful. Hunter went above and beyond for us, as we transitioned from Nebraska to Alabama. We had a couple snags in our account policy conversion from state-to-state: his co-worker who started our new account was out sick for the days leading up to our move; and the SF branch with our previous 3 policies didn’t follow-through on my requests to cancel despite me contacting them via email and a phone confirmation. Hunter took over our policy conversation from his co-worker and helped me resolve all the issues over the phone the day we drove across the country—AND he did it with a sense of humor and kindness! After driving a U-Haul with a car in tow for 22 hours in the rain, we discovered multiple safety issues with our new rental home that were not apparent when we signed the lease. Panicked and pressed for time on a Friday, I called Hunter back to raise our renter’s coverage. He stayed later in the office to make sure we had everything set incase there was a break-in before our property managers could resolve the issues the next day. I’ve been a customer with SF for nearly 20 years, moving from AL > NE and now back to AL, and only had issues due to communication errors this one time. You try to plan ahead, and sometimes things just happen that are out of your control. Life happens. Hunter really gave us peace of mind and gave us a silver lining to a rough few days! Glad to be back in Alabama!
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November 2023 by J Nelson
Hunter did a great job helping me out getting my Drive Safe and Save device working for my car!
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September 2023 by G R
Great local agency, but corporate is mid at best.
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July 2023 by Shane Parsons
Helpful every time
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May 2023 by edna Hammonds
I has a whole life policy for my son for 19 years my son is an adult now so I want to cash it out but she wants me to get a loan the amount is 4'500 dollars cash out we sign all the paperwork but no check i am going to have to get my uaw to get the money I am done with her and State farm ?? so sad 19years I paid policy and she won't give me my money.
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May 2023 by Bama Rebal
Excellent service
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December 2022 by James Polk
Always far in my dealings. Thanks
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September 2022 by 2Bear Sales
Quick , confident and determined to get you the coverage they say they will. Greg was absolutely fantastic in handling all our concerns , paperwork and the process was entirely too easy. The contact that we’ve had since acquiring insurance with Greg has been superb. This office really cares about their clients. THANK YOU for such a wonderful experience !-Jamie/Sam
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September 2022 by David Gaither
She is out of the office most of the time. You ask for her to call you when she gets in and you never get a call back. I waited 2 months one time and I called several times during those 2 months before I caught her. Never got much help when a accident happened. We were on our own. Go elsewhere. I got more help from a different agent who did not know me than from Lara Bryant.
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August 2022 by Latisha Jones
Everything went smoothly with my insurance transaction. Greg and the other team mates of this office welcomed me with a smile when I entered their office. I look forward to future business with them.
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August 2022 by Heather Holder
Very nice and helpful folks
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August 2022 by Val Kinchak
Great customer service
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January 2022 by Sharon Mcdonald
Great customer service from the person that answered my call
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October 2021 by A Lap
Service with a smile and a great team.
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September 2020 by Jesse Clark
Lara is amazing with such a wonderful personality. She will take care of you!
