LensCrafters at 2801 Memorial Pkwy SW is committed to delivering quality eyecare, helping customers see their best. They provide comprehensive eye exams, a wide selection of premium lens solutions, and many designer brands like Prada, Versace, and Ray-Ban. The store accepts most vision insurance plans, ensuring accessibility for various customers. Customers consistently praise the knowledgeable staff for their excellent customer service. Reviews highlight the friendly and efficient reception, as well as the thoroughness of the eye exams provided by the doctor. Many have found the experience pleasant, from the initial exam to choosing frames that fit well, with staff offering helpful advice throughout the process. While some customers noted a slight rush before the exam, the overall feedback remains positive, with multiple mentions of staff members going above and beyond, making the experience enjoyable. LensCrafters is recommended for its wide selection and budget-friendly options, making it a reliable choice for eyecare needs.
Sonia at LensCrafters in Parkway Place is amazing!! I took my favorite pair of Ray- Bans sunglasses in and she fixed them right there on the spot! She also repaired a loose screw on another pair. I highly recommend LensCrafters for all your eyewear needs. Wonderful customer service and friendly associates.
February 2026
One of the arms on my frames (not purchased from LensCrafters) unexpectedly broke. I was able to walk in and the staff repaired it for free in less than 10 minutes! Saved me a lot of stress.
February 2026
Great customer service! Lots of options for frames.
