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September 2025 by Ike Alexander
Can’t say enough good things about Louis, Concetta, and Julie! They always have the policyholder/insured’s best interest in mind. I would highly recommend this office to anyone looking for insurance!
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July 2022 by William Bridges
Very good with his customers
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May 2022 by Suzette Allen
Louis is like family. Always there when we need him.
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December 2021 by Michael Henderson
Excellent company!!!
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August 2020 by Tammy Mitchell
Great customer service.
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January 2020 by Jackson Langcuster
I have had my insurance with Louis since I was 16! Louis and his team show great customer service through all aspects of their business! If you want to get the best customer service in Huntsville call this office! They represent the best that State Farm has to offer!
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November 2019 by Sherry Goyer
Helpful and good people!
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September 2019 by Josh Roberts
Always been a good and reliable insurance agent.
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September 2018 by Kim Mayo
We have been using this agent for 34 yrs. All of our communication has been mainly with his assistants, Consetta and Patty. The ladies are wonderful and always helpful. Louis himself is not. We’ve had two homeowners claims, the first one being an active leak in the wall from busted plumbing (caused everything to get wet and cabinets had to be pulled out, etc), and the most recent was a tree falling on our house from a storm. The first time wth the leak, Louis told us not to make a claim because he was sure State Farm would not cover it. We ignored him and filed a claim anyway. State Farm did indeed cover it, ending up with a major kitchen, floors, and walls repair project. Moving on to the tree falling on our house this week... we called to file a claim. Louis came out for approx 3.5 minutes to take a couple of pictures and said the adjuster should be calling us. We needed this monstrosity of a tree off of our house and tarps to cover the holes; and it was raining! On top of that, the breaker box and electrical wires were compromised and we needed it checked. Louis told us to go ahead and have things done that needed it now, and just keep our receipts. We’re talking $6100 for the tree guys and we don’t know what the electrician is going to charge yet for inspection. Normally in an emergency, a good insurance agent would give you a check to get started. Not Louis. We had to pay out of our pocket. Needless to say, he obviously does not value us enough as customers of years. He’s had all of our cars insured, RV, and house. Needless to say, we are looking for a new State Farm agent. The only good thing about him is his office ladies!
