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February 2024 by Jamie Schlichter
I had a very positive experience at the Lululemon store at Bridgestreet in Huntsville today. I had an issue with some pants I had purchased as a Christmas gift for my daughter, and Connor and Craig were incredibly helpful. They both greeted me in a friendly way when I entered the store and were eager to provide assistance. They took time to listen and were quick to solve my issue.Just wanted to give a shout out to especially Connor who spent the most time helping me. He was so kind and patient
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January 2024 by Fred Atkinson
My Wife loves the new location at Bridge Street.
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August 2023 by M R
UNHELPFUL STAFF. I have been in the store 3 times now, so I can accurately leave this comment without remorse. At all times there are no less than 4 members of staff in plain view. At least 2 will stand in the store and talk or just look around. While this may be a method of deterring shoplifting, it comes off as rude when you need someone to help look for an item or open a register. As someone who is in business, for WHATEVER reason, if you can't be helpful to the customer go to the back room. Standing and making eye contact sends the wrong message.
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July 2023 by Lisa Carr
Very, very, overpriced for all the merchandise they have. Your paying for the lululemon logo. Can get comparable clothing, etc. at multiple other retailer's without the logo for just a fraction of the cost. Also suggest those who do shop here to do their research on lululemon company history before spending your money here. Figured I'd at least check the store out, but yeah, a big no.
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June 2023 by Brenda Scott
Very nice store. Lots to choose from. Staff super helpful. Esp. Cade Stone. Very nice young man. He's a keeper.
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April 2023 by Fancy Duffey
This particular lululemon is placed in a good location and the store has a good presence; however, the service here is very poor. Not one of the employees greeted me when I entered the store, nor did anyone ask me if I needed any assistance (even once I made eye contact). On a good note, Cade checked me out and he was very friendly and helpful. If I weren’t in desperate need for the product I purchased, I would not have purchased anything here.
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March 2023 by Alissa G.
I highly recommend a swiftly and leggings for a first time buyer.I am obsessed with Lululemon now!
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March 2023 by brandy gray
The employees are so rude and hateful. they all acted like they would rather be anywhere but there!! I was so frustrated when I asked a lady if they may have a top in a different size and she said "this doesn't come large enough for you"!! I was so mad I put my items down and left. I have worked hard to loose 40 lbs. I weigh 133 and am 5'6" so I am where I want to be and decided to treat myself with 3 new outfits, well I will order online and wait... Shame on you!! made me feel like I was too fat to be there!
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December 2022 by Sydney B
I went for post Christmas shopping, so Boxing Day. The store was super busy but the staff members had sale racks organized very well and there was a clear line for the dressing room. The checkout line was quite long but they were moving efficiently. They also had a person going through to take out the alarm tags to speed up the process. I want to shout out the crew member Cade who was checking out people in line who were paying with card to speed up the process. He went out of his way to get one of the red bags for my clothes at my request despite a very busy store. Overall, the store is well put together and they handle high traffic well. The crew members are kind - which isn’t the case for every retail store.
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December 2022 by Emily Grumbles
First time visiting this location and the employee that “helped me” was extremely off putting. I was looking for a sale item online and she immediately jumped to “oh well we don’t have that.” Didn’t offer any solutions or try and show me anything similar. I can’t wait to get back to Tallahassee where my store is actually helpful. Stay away from these pretentious and unhelpful girls working here.
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December 2022 by Samantha Sullivan
Didn’t think I could love Lululemon more until I visited this Huntsville location. The staff went above and beyond to help us find exactly what we were looking for. Hannah if you see this, you are an absolute gem!!! Thank you again!
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September 2022 by The Squished Hat
The employees are generally very helpful. However, yesterday I was asked by the sales associate if I wanted to reduce plastic usage by foregoing a bag? Would I really want to walk around Bridge Street with a receipt and a $70+ top in my hand??
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August 2022 by Olivia Palazzolo
Lululemon’s management team has let down the good people of Huntsville by allowing the customer service to become what it has at this store. The girls there are extremely and consistently rude.Each time I’ve visited, I have seen them prioritize their personal conversations before assisting customers. I have also seen them profile customers based on their appearance, and seem to only want to help people who appear a specific way.If anybody from Lululemon reads this review, please reboot the staffing of this location and replace each employee there.
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August 2022 by vivriia
great! they opened in bridge street and i bought a define jacket. workers are polite! will go back again :)
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April 2022 by Becky Miller
Every girl who works there is incredibly rude. Would literally rather drive to Birmingham than deal with the employees here
