Michaels is a vibrant craft store offering a wide range of supplies for various creative projects. It features popular art supplies, fabric, canvases, yarn, knitting and crochet items, frames, floral materials, scrapbook supplies, beads, jewelry kits, and craft machines. During the holiday season, it serves as a one-stop shop for decorations, gifts, and party supplies for celebrations like Thanksgiving, Hanukkah, Kwanzaa, Christmas, and New Year's. While many customers appreciate the friendly environment and the inspiration they feel while shopping, some have noted issues with customer service at the checkout. There are self-checkout options available, but employees have been criticized for being unaware of the long lines and not greeting customers. The store's organization has also been mentioned as somewhat scattered, with a limited selection of fabric and sewing supplies. Overall, Michaels remains a popular destination for craft enthusiasts, despite some operational challenges.
Well run store with very capable, helpful people. They went out of their way to help me get quick picture framing for a funeral. Good people, good products, very helpful in filling my needs.
February 2025
I expected to be waited on at the register, but that never happened. I suppose we were to assume to check ourselves out because that is exactly what happened.
February 2025
My favorite place to buy yarn! The staff is ALWAYS helpful.
