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February 2024 by Denice Stisher-Howell
It was time for some major maintenance to be done. Had an oil change, new brake pads, struts and overall inspection. Because of MY schedule, I had to return the next day. They were very professional and everyone was friendly. Got repairs finished in a timely manner when I returned.
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February 2024 by Sandra Mayfield
I'm from out of town and they have fit me in for an oil change the same day I walked in the store. Very friendly and personable staff.
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January 2024 by Chris Bullard (Fictional Portrayal)
I only get alignments from this establishment because they always go above and beyond even with my vehicles that have heavily modified suspensions. They always track straight, ride nice, and the techs are always happy to perform an extra adjustment or three due to an upgrade or deferred maintenance I performed prior to arrival. They rarely try to upsell services they know I am completely capable and willing to perform myself but will let me know if they find something requiring immediate or imminent attention. I appreciate their candor and willingness to support me and my vision for my vehicles rather than hassle me with air filters and windshield wipers in an attempt to inflate the ticket total.Tldr: These people are fantastic alignment technicians and after a dozen or more (I have 3-4 vehicles) services my opinion is they are dependable, honest, and trustworthy. I shall return yet again.
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January 2024 by Diana Hogue
Great service and super good price.
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December 2023 by Jimmy Sanders
Visited here on 11-22-2023 around 9:30am. I had a nail in my tire that needed to be replaced. The guy working the front desk was professional and courteous. I think they did their best to get me out of there quickly.
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December 2023 by Jay Byham
It is so convenient to be able to make a Saturday appointment! Justin really delivered great service and information. They're great!
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November 2023 by Michael C.
Made my appointment online, showed up 5 minutes early, dropped my car off for a slow leak in one of the tires, walked next door, ate lunch, went back to the store, sat around for another hour, asked for my keys back, asked them if they were going to charge me for parking my car there for two hours and left. Two mechanics were standing around in the lobby office and every rack was full with no one working on any of the cars. By the way, I bought the tires from them and have road hazard insurance on them! Don't bother buying your tires from these people, there are far better options in Huntsville.
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November 2023 by Sayne
Great service and prices on tires. I buy all my vehicle tires from Pep Boys.
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November 2023 by Timothy Francis
The deep south parkway location went above and beyond! I will definitely be back.
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November 2023 by Len Patrick
Excellent technical advice and installation, with quick service.
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October 2023 by Drew Hill
Easy process. Quick and efficient work. Very happy
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September 2023 by Chris Williams
Easy tire decision. Shopped Pep Boys site (among others) looking for a set of 4 tires for my 2007 F150. PB had them in stock (255/65R/17) - plus Buy 3 get the 4th tire free AND Free Installation! Cha-ching baby!Hard to believe but on top of the great deal price, they had an installation time available after work that was convenient for me the very next day! Other tire dealers were wanting 2 - 7 days before the first available installation appointment time.I paid for them online and showed up a little before my appointment time the next day. 75 minutes later, i drove away with the tires installed and balanced! Unbelievable.Great price, availability, fast installation - PB is a tough act to follow for any other tire dealers out there! Definitely made my week.
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September 2023 by Lisa Berry
Very nice guys. Very clear on issues and what needs to be done. Excellent customer service from young gentleman at front desk. I think his name was Trey. He was awesome.
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September 2023 by W. Evans
Andrew did an amazing job making sure everything was handled properly and in great time. He is polite, professional, and very knowledgeable. A true asset to Pep Boys!!
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September 2023 by Walter Rice
Andrew did a great job getting me signed in, and starting my service, My mechanic performed a great job on my oil change and service and everyone else help answering my questions, while I waited.