PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of various pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the store's clean environment and wide selection of pet food, toys, and supplies. The staff are helpful, knowledgeable, and friendly, providing quality grooming services, pet boarding, and training at select locations. Many reviews highlight the convenience of online shopping with quick pickup options and the strong loyalty program. The store also offers pet adoption services. Visitors often mention the helpful staff, the availability of specific products, and positive experiences with grooming and customer service. Overall, PetSmart is considered a reliable and convenient place for pet owners to find supplies, receive services, and enjoy a pleasant shopping experience.
They seem to be understaffed. That's why there's not a 5th star...
January 2026
Im really sad that I only had my hamster for 4 months I had to put him down at the vet today. He was such a sweetheart I named him miles he was a teddy bear hamster 🐹
December 2025
The service team here are so friendly and helpful. Wether I'm getting stuff for my cane corso or things for my fish they always help me get what I need!