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January 2024 by Neil ifill
At Pinot's Palette, I embarked on a truly exhilarating artistic journey. The vibrant atmosphere, filled with the rhythmic strokes of brushes and the mingling scents of acrylic paints, ignited my creativity from the moment I stepped in. Guided by a talented instructor, I navigated the canvas with newfound confidence, transforming a blank space into a masterpiece. The camaraderie among fellow painters, coupled with laughter and shared enthusiasm, elevated the experience to a social celebration of art. As the final brushstroke fell into place, a sense of accomplishment and joy enveloped me, leaving me with not just a beautiful painting but also a cherished memory of a captivating and immersive evening at Pinot's Palette.
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January 2024 by Sierra Vehawn
I’ve been to Pinots multiple times and every visit is So. Much. Fun! The Snowman l class, with instructor Lauren Harris, was fantastic and she was so helpful every step of the way. Will definitely be returning! ?
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January 2024 by Stephanie Hyatt
Our group (Deaf and hearing) had a blast and want to paint together at least every other month. Your teacher was Marissa, and she did a phenomenal job of knowing how to work with an interpreter. I (and our deaf participants) were super impressed with her professionalism! Thanks for providing an inclusive painting experience!
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January 2024 by Kristin Brewer
Every time I've been here has been wonderful! The class options are great, the staff is amazing, and it makes for such a fun time. Highly recommend for a family fun day, a girls night out, a date night, or a work party.
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January 2024 by Freida K Perry
Our instructor, Lauren Harris was fantastic. She was extremely helpful and assisted every member of our class to ensure we received the help we needed. Today’s Snowman class was incredible & we had a blast! Thank you Lauren, we’ll be back!!
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November 2023 by Quincy L Wiggins, Sr
my wife loves this place; my date night go to spot
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November 2023 by J Kusz
Awesome experience. Amazing staff and customer service. Time and money well spent and I have booked multiple times! Thank you Pinot’s!
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November 2023 by Sakina Walton
Very disappointing and frustrating experience!! I wish I could give no stars! Because that is exactly what I got! Nothing! I ordered a paint kit for my anniversary. The website clearly states orders place before 12 noon can be picked up the same evening, however that was not my experience. I arrived at the studio at approximately 6:15ish to pick up my kit to be told by the instructor that she had not received information or confirmation from the owner that an order was placed. She was able to get the owner on the phone and was told to ask me if I could come back tomorrow. (This was definitely starting off bad) Wrong answer. No, was my response. I placed the order prior to 12 noon to pick the kit up for the evening. She was very apologetic and told me the owner would be there in the next 5, 10, or 15 minutes. Now it's 6:35ish and the instructor had begun her class. The owner walks in unapologetic very dismissive and asks if she can get my kit together. Well at this point my response was I'd rather have a refund because clearly nothing has been communicated and I have already wasted enough of my time and evening. Needless to say after many excuses (she was on a plane, she got the email at 11:00, she didn't want to ask the instructor to get it together because she was understaffed, blah, blah, blah), and lack of taking responsibility for the kit not being ready. I was even told it was my fault because when I ordered the kit I did not state it was needed that evening. I guess placing the order before noon is not an indicator. I left with nothing but the information to contact headquarters about my refund. I was on numerous times accused of being threatening and aggressive. For the record I never raised my voice, cussed, or was disrespectful. I was simply not changing mt stance regarding wanting a refund. I was accused of having an ulterior motive when I asked for a refund. I did I simply wanted what I paid for a painting kit. What was crazy is the 87.00 I paid for the paint kit was taken out of my bank account immediately however I could not get refund, or it had to be processed at midnight or many other excuses. I have attended this studio on other occasions with no issue which is why I chose to use them again however I will not in the future. When I shared that I would be writing this review, the response was basically "so what". Integrity in business goes a long way. The young lady Lauren demonstrated very little integrity with regard to how her practices impact her customers. I feel sorry for her employee because clearly there is also poor communication with them. I recommend spending your money and time at another establishment.
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November 2023 by Sakina W.
Very disappointing and frustrating experience!! I wish I could give no stars! Because that is precisely what I got! Nothing! I ordered a paint kit for my anniversary. The website clearly states orders placed before noon can be picked up the same evening. However, that was different from my experience. I arrived at the studio at approximately 6:15ish to pick up my kit to be told by the instructor that she had yet to receive information or confirmation from the owner that an order had been placed. She got the owner on the phone and was told to ask if I could return tomorrow. (This was starting badly) Wrong answer. No, was my response. I placed the order before noon to pick the kit up for the evening. She apologized and told me the owner would arrive in 5, 10, or 15 minutes. Now, it's 6:35ish, and the instructor has begun her class.The owner walks in unapologetically and dismissively, asking if she can get my kit together. At this point, my response was I'd rather have a refund because nothing had been communicated, and I had already wasted enough of my time and evening. Needless to say, after many excuses (she was on a plane, she got the email at 11:00, she didn't want to ask the instructor to get it together because she was understaffed, blah, blah, blah), and lack of taking responsibility for the kit not being ready. I was even told it was my fault because when I ordered the kit, I did not state it was needed that evening. Placing the order before noon is not an indicator. I left with nothing but the information to contact headquarters about my refund. I was numerous times accused of being threatening and aggressive. For the record, I never raised my voice, cussed, or was disrespectful. I was not changing my stance regarding wanting a refund. I was accused of ulterior motives when I asked for a refund. I did. I liked what I paid for a painting kit. What was crazy was that the 87.00 I paid for the paint kit was taken out of my bank account immediately; however, I could not get a refund, or it had to be processed at midnight, or many other excuses. I have attended this studio on different occasions with no issue, so I chose to use them again; however, I will not in the future. When I shared that I would write this review, I responded, "So what?". Integrity in business goes a long way. The young lady, Lauren, demonstrated little integrity about how her practices impact her customers. I feel sorry for her employees because there is poor communication. I recommend spending your money and time at another establishment.
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November 2023 by Emilee Taritero
Our first visit was for the Wednesday painting/trivia night. My daughter won a cool Wednesday mug/vase for trivia and we all had a great time painting. The entire staff was so sweet and helpful, I wish I could remember all their names. We will definitely be back!!
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October 2023 by H H
Terrible instructor who was not at all clear in her instructions. Half the time it seemed like she was talking to herself rather than the audience. Tables were angled sideways and they cram you in like sardines, so you couldn't move or see what the instructor was doing because everyone was in the way. Would never come back.
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October 2023 by B S
I had an amazing experience here! They make the paintings seem very easy. I came home with a very cute little gnome with vibrant colors of fall. The staffs are very friendly :)
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October 2023 by Wendy Bautista
I have visited the place once and wanted to return again I booked a class for my boyfriend and I however we were in a wreck on the way to Pinot's Palette. We called and were not allowed to get a refund. I loved my first visit and wanted a another great visit however it was the complete opposite.
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July 2023 by Workaholic MBS
Date night was a huge success. The staff was super friendly and the instructor was very good at giving the directions and coaching us through. We wanted to do something different this time and doing a painting while having a few but no to many drinks really made the activities even better.
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July 2023 by Jennifer Henry
My husband and I went to a class today. It was super fun. All of the staff were very helpful and friendly. We will definitely be looking forward to our next trip! ?
