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November 2023 by Alex L.
This Publix is always clean and has friendly staff! The pharmacy is also super efficient and helpful compared to Walgreens.
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November 2023 by M K Brooks
I absolutely love Publix! They give superb customer service, if I even look like I can’t find something, an associate will ask if they can help me. The produce and bakery items are put out fresh. And the store is always clean!
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November 2023 by Kimberly Norris
Always a very clean store and love the 2nd level lounge area. It is perfect for eating your lunch or taking a break with littles to feed a baby and do snack time while out running errands
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November 2023 by Kathy L.
I was out looking for a few items for a friend who is hosting Thanksgiving lunch this year. I was looking for Bell's Poultry Seasoning and Creole Butter injectable marinade. When I went inside this Publix, both items were within 35 feet of the front door! I could not find either of these items at two other grocery stores and was thrilled I found them at this Publix. Most Publix stores have just about everything one needs to prepare meals with the exception of Asian and Mediterranean vegetables, sauces and seasonings. If you are preparing the Thanksgiving meal for your family, you should start planning the menu and picking up items that will not spoil. I noticed inventory of seasonings starting to dwindle in the 3 stores I visited Monday.
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October 2023 by turbojet powered
This is a well-stocked and clean store with very helpful staff. The deli department is great the best I have found at any Publix.
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September 2023 by Zelda Pinwheel
Really enjoyed shopping there until I noticed some guy was following me around the store my entire shopping trip. Then realized it was an employee.Dude, not everyone is a shoplifter. I just moved here from a place that doesn't have a Publix and the way the store is set up is a little overwhelming. I probably should have just turned around to confront him and asked him to help me find what I was looking for. The frozen vegetable section is tiny. There's literally only one choice for frozen peas and carrots? And it's Publix store brand and costs about twice as much as it should? No other choices?Maybe they should update the signs for the aisles so it's an accurate indication of what's actually there. Then people wouldn't have to wander around so much.
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September 2023 by Laura Barrett
I have gotten my prescription which are many. 5-6 RX per month for years and years at Publix because of their usual outstanding customer service. I just went to pick my refill up and the young girl that waited on me snapped at me because they had not received RX from my doctor. WE DONT HAVE THAT RX !!! I don't know if she's having a bad day but I can assure you there are about fifty other places to get mine filled. I work in customer service and I find it highly offensive. She didn't have to take a tone with me over that.Update: called manager of the pharmacy she excused the girl's behavior as "she was just telling you we didn't have the prescription " Never apologized once and told me she was standing there when she said it. When I remarked she was hateful to me the MANAGER OF THE PHARMACY told she disagreed with me.Is that how you handle customer complaints? Because you don't think she snapped and was rude to me then her behavior is not only tolerated but acceptable. I don't think so.
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August 2023 by Sandy K
Found this Publix to be a super grocery store to shop in. When you walk in, it's bright & clean. The people serving you at the deli counter do a great job getting your cold cuts & cheeses cut to perfection. The produce has always been fresh & delicious. It is also easy to find everything & the bakery, oh my, take me away. They also seem to have a pretty good selection of wine & beer. Never had to wait too long in the checkout lanes. (Oh, maybe I shouldn't tell people how much I like this store). Another thing, the customer service people are wonderful. Returns are easy & if you can't find an item, they will order it for you, if it's available. If you need to take a break, there is an upstairs seating area.
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August 2023 by Where You Go, I Will Go Rving
This is not my normal Publix but stopped in for a few things. Self checkouts DO NOT TAKE CASH. This is ridiculous !!! If you're going to have self checkouts Publix should take all forms of tender especially cash ! I then went to a register that had a light on and no cashier. The cashier showed up after a short period. I could have already checked myself out if cash was taken at self checkout. You can do better Publix, this is not Walmart !!!!!
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July 2023 by Jess B
Stood in line to get a sub sandwich for 25 minutes. We were the only people in line. There was only 1 worker at the counter helping someone with lunch meat. Another employee came behind the counter, saw us, and continued to walk away. A store a manger was at the front desk as well as 2 other employees. They saw us leave out shopping cart full of groceries and walk out after not even being acknowledged. Felt like I was at wal-mart
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July 2023 by Griffin A
Super clean with a ton of options, staff is very friendly and always smiling, prices are competitive, parking is excellent, they almost always have what I need in stock, international section is fairly diverse, and I love that the location is very convenient.
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July 2023 by Mallory Bowman
I love Publix in general, but this is my favorite one! It's a very open style setup with great organization of their products, they seem to have a lot more variety than the other locations I frequent, and the employees are always super nice when I come in there. It's like a mini shopping excursion every time I go since I live so far away, so I get excited any time I'm coming to Huntsville and try to make a special stop just to check things out.
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June 2023 by Bradley Rambo
Great place to shop. Great deals are always on. Never had a bad experience at a publix. My only complaint is bagging. It's too hard to keep like items together.
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June 2023 by Kimberly Bryant
Don't expect to follow the same route you do at any other Publix. The bakery is on the back left side of the store. This confuses my one year old who thinks cookies are required for proper grocery shopping.The staff here is incredible and so helpful.I love the balcony. It's nice to grab a sandwich and have a little spot to eat.The bathrooms are always so nice and clean.The crew here is doing a great job.
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May 2023 by Maranda Criscoe
We had a bakery call us one day before my daughter’s graduation party to say they would not be able to fulfill our order even though it was ordered two weeks prior. I called the Publix bakery and they jumped right on it! The gentleman that answer was so helpful and extremely nice! We will always use Publix bakery from now on!
