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December 2023 by George Yandric
Great people
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December 2023 by
This pharmacy needs to replace its staff immediately. They are sending business to other pharmacies with the way they treat customers. They are so rude that I dread speaking with the staff at all. We are in the process of moving our Rx's and will no longer use Publix for groceries or medications.
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November 2023 by Steve Gerdes
It just seems like the staff here does not care what anyone aside from themselves are going through. Ill be taking my business elsewhere.
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October 2023 by Randy G.
I was just there I ordered their cranberry turkey sandwhich the lady working the counter named Chic was terrible. she made the sandwhich in a whatever fashion throwing it together she asked me if I wanted it toasted I said no thank you and she toasted it. Then I went to hot bar where they have the tenders and nobody at the counter. Finally when the guy comes out from the back ten minutes later he slowly puts his gloves on has an attitude the whole time. Overall terrible experience at Publix tonight.
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September 2023 by Maryanne C.
I just ordered a Boarshead sandwich from this Publix. Whomever works in the deli on Friday nights just went way over and above his job! They'd run out of all bread except for rye. This man takes the time to call me and let me know. He only had rye bread and I said that was fine. He went out of his way to make sure my order was as good as he could possibly make it! Please let them know!
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August 2023 by Anonymous
This pharmacy is extremely rude and unfriendly ! The staff is terrible unhelpful and unprofessional
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August 2023 by Trey Dyer
Always clean! Staff is willing to help and are knowledgeable
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June 2023 by Matt C.
I'm not sure why this Publix has only 2.5 stars. We're always treated so kindly here (after a year of visits) and have no complaints. The store is always super clean and friendly. We love family shopping here and enjoy the bakery.
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March 2023 by Michael Varchetta
Staff is always responsive and helpful
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January 2023 by Carolee L.
I've been a lifelong customer of publix. My brother was a cart boy back in the early 80s. I knew I was paying a bit more for good customer service & quality food. I still love to pick up a sandwich & head to beach, but I digress. The customer service at this store is still great at the checkout. Not so much with the employees walking the store. (Ironically it was teenagers checking me out & bagging groceries.) Ok, complaint number 1, my cold items were intermixed with pantry items, but not the worst. Biggest complaint... I purchased items that were expired!!! Why should I have to double check expiration dates when I'm paying more to have a better experience? I can't believe I'm saying this, but I think I'll shop across the street at Walmart. They haven't sold me any expired food!! Additionally, the app is crap. Even walmart has a better app :( Come on!! What's happened to my beloved Publix??
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November 2022 by Google user
The pharmacy and its staff used to be great. Then there was a staff change a few months ago and service has gone downhill. I receive a notice that I had multiple prescriptions ready for pickup but was given only one and agured with about it until I gave up, only to be called on my way home that they found the other misplaced. More than once we would get verification they could fill a critical prescription only to be then trips they couldn't at the end of the day when other pharmacies had closed. These and other issues made us switch to another pharmacy.
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October 2022 by Jason
The pharmacy and its staff used to be great. Then there was a staff change a few months ago and service has gone downhill.I receive a notice that I had multiple prescriptions ready for pickup but was given only one and agured with about it until I gave up, only to be called on my way home that they found the other misplaced.More than once we would get verification they could fill a critical prescription only to be then trips they couldn't at the end of the day when other pharmacies had closed.These and other issues made us switch to another pharmacy.
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October 2022 by Anthony Stone
Very poor service and bad management
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October 2022 by Lauren DeMoss Benson
I love shopping at Publix, but will never ever use the pharmacy again. Having just spent an hour in urgent care, I went to have my three year olds prescription for an antibiotic filled. I had my three year old and five year old with me. I figured we would run in quickly and get the meds since they both have rsv and my son has a ear infection and fever. The technician told me they had just gotten the prescription and it would be 40 minutes. Meanwhile I was the only one in line, no one else even standing around waiting. I worked as a pharmacy technician for 12 years and never did I ever tell a mother with a sick child she had to wait 40 minutes for his antibiotic. I looked at her shocked and said, “my son is sick and he really needs his antibiotic.” She said “we are really backed up.” Again, I know how it works and you are never too “backed up” to fill a antibiotic prescription for a three year old in a timely manner who is waiting. I told them I knew they just had to grab it and put a label on it and have the pharmacist check it. And she just stared at me. I told them I would wait. I stood with my feverish son in my arms and my coughing daughter for 20 minutes while they turned their back to whisper about me and the technicians who rang people out rolled their eyes at me. Finally, apparently when the pharmacist was ready to stop being petty, she took the filled prescription out of a basket and told someone to ring me up. Never in all my life would I expect this level of unprofessionalism at Publix. If a healthcare professional can’t have compassion on a sick child, and are going to be so petty as to make him suffer in his mothers arms at the grocery store when no one else was even around waiting or picking up their prescriptions, they shouldn’t be working healthcare. Shame on them. I’m disgusted and disappointed in Publix and their pharmacy staff and will not be back. Again, to be treated so unprofessionally as a mother of a urgently sick child in my arms simply because they had the “power” to make me wait, is absolutely inhumane and atrocious and they should be ashamed of themselves. I will be contacting corporate and reporting this level of unprofessionalism, and I sincerely hope that it won’t happen to anyone else in my shoes.
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October 2022 by Lauren B.
I love shopping at Publix, but will never ever use the pharmacy again. Having just spent an hour in urgent care, I went to have my three year olds prescription for an antibiotic filled. I had my three year old and five year old with me. I figured we would run in quickly and get the meds since they both have rsv and my son has a ear infection and fever. The technician told me they had just gotten the prescription and it would be 40 minutes. Meanwhile I was the only one in line, no one else even standing around waiting. I worked as a pharmacy technician for 12 years and never did I ever tell a mother with a sick child she had to wait 40 minutes for his antibiotic. I looked at her shocked and said, "my son is sick and he really needs his antibiotic." She said "we are really backed up." Again, I know how it works and you are never too "backed up" to fill a antibiotic prescription for a three year old in a timely manner who is waiting. I told them I knew they just had to grab it and put a label on it and have the pharmacist check it. And she just stared at me. I told them I would wait. I stood with my feverish son in my arms and my coughing daughter for 20 minutes while they turned their back to whisper about me and the technicians who rang people out rolled their eyes at me. Finally, apparently when the pharmacist was ready to stop being petty, she took the filled prescription out of a basket and told someone to ring me up. Never in all my life would I expect this level of unprofessionalism at Publix. If a healthcare professional can't have compassion on a sick child, and are going to be so petty as to make him suffer in his mothers arms at the grocery store when no one else was even around waiting or picking up their prescriptions, they shouldn't be working healthcare. Shame on them. I'm disgusted and disappointed in Publix and their pharmacy staff and will not be back. Again, to be treated so unprofessionally as a mother of a urgently sick child in my arms simply because they had the "power" to make me wait, is absolutely inhumane and atrocious and they should be ashamed of themselves. I will be contacting corporate and reporting this level of unprofessionalism, and I sincerely hope that it won't happen to anyone else in my shoes.
