-
November 2023 by connie marshall
I have been to gerber on two different occasions. I have never been disappointed. They have a very friendly and respectful staff. I highly recommend Gerber Collision & Glass
-
November 2023 by Michael Nagl
I have only good things to say about the team at Gerber Collison & Glass in Huntsville. The front office (Brandy) was an absolute pleasure to talk with to schedule my appointment. The encoulnter set the tone for a great experience from the very beginning. Her passion to help and positive attitude were a breath of fresh air in a time of turmoil.Additionally, the in-house Adjuster was knowledgeable and quickly provided an estimate within a reasonable timeframe. They collaborated with my insurance company and made it a seamless experience.I was also pleasantly surprised when my vehicle only took 3 days to repair. The shop's quality and craftsmanship is unmatched in the area! The team is a well-oiled machine and their customer care shines through. I would absolutely recommend this shop to anyone wanting the best for their vehicle and an amazing customer service experience to go along with it!
-
November 2023 by Debra Tarbox
Dropped off our truck for repairs. Wonderful staff, excellent service technicians, and timely. Highly recommend.
-
October 2023 by Robert Witbrodt
Did a good job on my truck. Kept me up to date with progress.
-
July 2023 by Christopher Mitchell
Looks like they did fantastic work on my charger. Take a look at the picturesServices: Steering & suspension repair
-
July 2023 by Jonathan Roop
Great work, quoted me a longer repair but finished early. Highly recommended from a USAA customer
-
July 2023 by Tamara
Couldn't get us in for an Estimate for over a month. They are supposed to be a Preferred State Farm for State Farm clients. I was told that doesn't get you anything. Basically, it means State Farm has an agreement with this place to provide the work on your vehicle at a lower cost for State Farm. They don't guarantee OEM parts.
-
June 2023 by Tamara Westberry
Couldn't get us in for an Estimate for over a month. They are supposed to be a Preferred State Farm for State Farm clients. I was told that doesn't get you anything. Basically, it means State Farm has an agreement with this place to provide the work on your vehicle at a lower cost for State Farm. They don't guarantee OEM parts.
-
June 2023 by matt west
I was really please with Larry and his team. Everything was explained and communicated with me as the work was being completed. They even finished before the date they gave me. Definitely earned my business and referrals if anyone asks!
-
April 2023 by Bob C.
Not good is an underestimate. Their manager is the biggest jerk I have ever dealt with. Their front desk is a complete joke. They scheduled me for April 24th then call me on April 10 and ask me where I am at then blamed me for their schedule screw up. Then they rescheduled me for April 17th and when I show up on time, this arrogant jerk of a manager comes out and informs me that I am not scheduled for that day. When I say "come on this is the third time you guys have done this to me" he promptly tells me that I need to go somewhere else! Just like that. No accountability, no responsibility taken at all by this arrogant jerk. At Gerber, the customer is always WRONG...ALWAYS. If you do business with these guys then you will get what you pay for. Not to mention, the entire place is cluttered with junkers providing almost no parking for clients. It is one big unorganized mess and the worst place my insurance company could have sent me to.To make matters worse, when I took it to another shop, they informed me that Gerber had included replacing my bumper which had nothing wrong with it and I had not asked for. So they were trying to hose my insurance company for an unneeded repair.
-
March 2023 by Bert Neuman
They did have time for my vehicle and suggested I go elsewhere.
-
January 2023 by Scott Lyle
Minor work done. This shop was honest with availability up front. Completed the job on schedule and did a fantastic job.
-
January 2023 by Isaac Oliver
Great customer service and very good at keeping me posted on the progress of repairs
-
August 2022 by Libby Hooks
I’d just like to thank Larry at Gerber Collision for all the help. He really did do an excellent job at explaining the process. In getting my vehicle fixed he made it simple and precise.
-
July 2022 by Adventurous Hunter
Called so many other places around town and everyone was booked up. Gerber was booked up as well, but since my car wasn't that badly damaged they were able to squeeze me in. They stayed open past 5 so I could drop my car off after work, they sent out texts giving me updates on the repairs and were able to finish 2 days early. Highly recommend Gerber to anyone that needs to get their car repaired.Service: Body & Trim
