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November 2023 by Red Kef
I dropped my 97 suburban off expecting them to fix the passenger door handle and window motor, flush the radiator, tighten a hose clamp, and give me a quote for repairing the front end suspension and steering stabilizer.I rented a car for 4 days and dropped it off.They were supposed to call me with an estimate by the end of the first day. They didn't, so I called them at 5:15. They said they would call me the next day. They didn't. I repeated that process every day until the last day.When I went to pick it up, the doors were shut early (supposed to close at 5:30). I went in through the back and thankfully I found someone who would give me my keys, otherwise I would have been stranded.I would have given 1 star, but they let me in to get my keys and drive off without charging me anything. Maybe they felt bad that they caused me to waste $400 on a rental car.Long story short, don't expect these people to work on anyone's timeline but their own, nor keep their word like real men. These are a bunch of boys who like to play with toys.
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September 2023 by Tracy Matteis Dix
What a pleasant surprise! New in area and was thrilled to find top notched mechanics to work on my jeep! Extremely clean inside out, and knew exactly what needed to be done! The wait time literally was non existent, unbelievable! No waiting at all! Extremely pleased and will certainly be back! Highly recommended for Truck and Jeep services!
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August 2023 by Jeremiah Brown
They were the only one that had my part. Rocket City was even cheaper than any other place that needed to order it. I recommend this place for your truck needs.
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July 2023 by Dave Butler
I could not be more pleased with their service and value. I called them late in the afternoon looking for new 35” tires for my Jeep. They had them in stock and mounted/balanced them within 90 minutes. These folks know how to win and keep customers.
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July 2023 by Jon Buckley
Took my daughter’s 2010 Jeep Wrangler Sport to them for a clutch problem. Took a week to get it in to get it checked out after having it towed in but I already knew what it needed so I was patient. Took a few days after that to get it fixed and back on the road. I really appreciate the professionalism and support of my needs from this shop. If anything comes up again I will definitely bring my vehicle to Rocket City. They went ahead with repairs the way I would expect and beyond. My faith and trust is gained from this shop. Could not be more happy with the work they provided to me.
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July 2023 by Keith Darnell
Everyone I interacted with here was nice and helpful. They diagnosed my truck as having bad UCAs even though the SPC UCAs on it were only a year and a half old. I sent the old UCAs back to SPC, SPC inspected them and agreed they were bad, and covered them under warranty. The other off road shop in town just kept trying to do an alignment on my truck and never did identify the bad UCAs. These guys were helpful and spot on with their diagnosis and repair of the problem.
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April 2023 by Jonathan Pryor
Went out of their way to help solve a driveshaft vibration. They didn’t stop until the issue was fully solved. Great service!
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March 2023 by Ben and Jen
Great group of folks that know their stuff. Had a Wrangler that nobody could get dialed in. Jessie solved the issue in one afternoon and I was driving it the next day. Nobody else could figure out the problem, but he did. Price was reasonable and they didn't try to up sell me on 'other' issues that I really didn't need. Good communication and polite throughout the repair.
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February 2023 by Joseph Leary
RCO was very helpful when I needed advice for my 2008 RAM 2500’s front end maintenance. I made sure they knew I had trouble in the past with MOOG ball joints and towing my 40’ TT, and they assured me not to worry. I am happy to report that after test towing the TT today the truck did fine and felt very solid. I will be going back to RCO for additional maintenance on my vehicle when the time comes.
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October 2022 by Todd Hastings
Rocket City Off Road did excellent work on my Jeep and took great care of it. A new suspension lift, tires, rock slides, bumper, and a winch was installed cleanly in no time. Transparent pricing and a very friendly, professional staff. Couldn’t recommend them more to work on your rig.
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October 2022 by Jason Stringer
Best place for all your off road needs.They know there stuff.
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October 2022 by Ross Byrd
I’ve used these guys since they were on Jordan lane, they have never steered me wrong. Helpful and knowledgeable
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June 2022 by Will McRee
Took my truck in giving them only a vague description of the problem and asked if they could just inspect my suspension and make sure everything was "right".They found a couple problems, game me a quote, and I authorized the work. They came in a few $100 under the quote and fixed the issues!Very satisfied.
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June 2022 by Andrew Montgomery
I would give a 0 if possible! They are a bunch of crooks who don't honor their warranties!! My part broke after 10 months. They gave me a year warranty on it but still charged me 500 to fix it. Also after they initially fixed it I have several problems and leaks because they did a bad job. Never go here! It'll cost you more money in the long run. Because now I have to sue. I have to afford to this review because it won't let me add another review. I've read all of your reviews. Yall never take responsibility for what yall did wrong. I just need to know who's name to put on the law suit please. Also I love how yall won't return my phone calls. . Also my remaster case keaked when I got back last year and yall had to fix it once already and. No reason it should have went dry less than a year. I never used 4 wheel drive. Yall are just terrible at your job. And guess what guys my transfer case is still leaking. Last time yall said you forgot a seal. What did yall forget this ti.e. yall are joke and will be sued unless I get my money back .
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June 2022 by AG R
Pretty nice shop. They seem to do a good job, have good stock, and they have pretty competitive prices.
