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March 2024 by LaVance Griffin
Awesome work done on my Tesla Model 3 completed in a timely fashion. Friendly, professional staff. Highly recommended
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March 2024 by Logan Dixon
STAY AWAY!!! My parents got into a minor accident involving a car pulling out in front of them. Minimal damage. The hoof wouldn't open so the idoit at rods working on the car taking the estimate stuck a crow bar in between the hood and the bumper and BROKE the hood latch deeming the car unsafe to drive and hence the insurance company totaling the car out. Not to mention the 8500 dollar estimate!! They are stuck with fixing the car and having a rebuilt title due to insurance not paying enough. This is highway robbery and a scheme. A JOKE TO SAY THE LEAST. STAY AWAY!!
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February 2024 by Nancy Ward
Their work is excellent and they stay in touch during the process.
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February 2024 by Michael Houseknecht
They were awesome from the beginning to the end! Ben was very informative and easy to get ahold of! Our jeep looks amazing! Big thanks to RODS customs and the entire crew on doing excellent work!
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February 2024 by Chris Appleton
Can't brag on Rod's enough! After my Tesla Model 3 was hit by another driver, I was convinced that it was going to be months without my car. However, it barely took a month and they did a fantastic job. I did not expect the level of attention, detail, and communication from them that they provided. Truly, the best part was getting text messages often about the exact status of my car, what the next step was, and the anticipated timeline. They were spot on. I had a couple of unique details that required special handling and they were amazing about it. Just so accommodating and always prompt to respond.Everyone there was so polite, professional, and prompt. I don't know what your expectations of a body shop are but I expected all of this to be a struggle. I ended up visiting a couple times for various reasons and Courtney at the front desk was always so helpful and polite. Truly an awesome place. The culture here is killer, this is a place I would want to work if I was in the industry. Thanks Rod's - although, I hope we never meet again! ?
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February 2024 by Jibril Jib
Ben was great. Dropped off the car on appointment date 2/13/24 for rear end collision repair, car was ready after 10 days as promised & they did a superb job.
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February 2024 by Bradford Clemens
Very pleased with the work done at Rods Custom in Huntsville. My final bill was substantially less than their original estimate.
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February 2024 by cbandit67
Rod’s did an amazing job repairing my car. The customer service was top tier!!! During the entire process they kept me updated on what was going on with my car and upon completion presented a repaired, clean, showroom ready vehicle. 10/10 highly recommend.
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February 2024 by Frank Graves
Service rendered by Rods Custom Repair was highly professional from start to finish. Repairs were completed perfectly and timely. A very satisfying experience.
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February 2024 by Sam Posey
Took my 2024 Rav4 there after I hit a deer.... Great work...Fantastic,, friendly,,time was very reasonable. The car looks Perfect to me. Thank you all..I went to the one on University Drive.. Friendly people.
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February 2024 by sarah dial
Rod’s is great. They have now completed two repairs for us for separate incidents. Everything came back in like new condition. They kept us informed every step of the way. They were professional and kind. Their lifetime warranty on their repairs gives me peace of mind.
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February 2024 by Robby Seemann
Incredibly happy with the job that was done!
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February 2024 by Sumit Gautam
I picked up my car today. The body shop did an excellent job repairing my car, and I'm pleased with the results. The staff was professional, and my vehicle looks as good as new.
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February 2024 by Sheila Hadden
We had work done about a year or so ago (they did a great job), but we developed a leak at the panoramic roof on our F-150. I called and discovered they no longer did that work, but they were very helpful in directing us to someone who did.
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February 2024 by Donald Rizzardi
Car was ready when promised at the promised price. Work was immaculate!
