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September 2023 by James Coble
I initially brought my vehicle to express oil change cuz my vehicle said low tire pressure, and they quoted me 300$ … I had to wait a few days to get that money together, and my dad suggested to check Sam’s first before I did. I went to Sam’s and I told them I need a new tire, no one would’ve had to argue with me, I was ready to drop the money… Tony in the garage at Sam’s fixed my tire in 30 minutes & since I’m a member it was free of charge! Today is a great day and even though Sam’s denied me when I tried to apply cuz they didn’t like that lil pre-employment survey I did, I am now a Sam’s customer for life! A huge thank you to Mr Tony in the garage as well!
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September 2023 by Barbara Gillum
I just had the most horrible experience. I am so tired of being profiled. The Sam's on South memorial Parkway should be.Ashamed of themselves when I receive an item for a gift. I shouldn't have to have a receipt to exchange it. But the only reason they didn't exchange. It is because I'm a black woman. Shame on you.
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September 2023 by Alex Mitchell
Large, clean local Sam's club with wide aisles. Somehow much easier to navigate than the Costco in town and much less busy. My main complaint is that the beer selection leaves a lot to be desired and I wish there was a liquor section like Costco has.
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July 2023 by Ursula Rodnite
I ordered my wedding cake here, and I was very impressed with the level of excellent customer service that Tiffany gave me that day. I had a ton of questions, and she patiently answered each one thoroughly. I couldn't decide between the icing colors or which layers were going to be chocolate or white cake, and I felt a little foolish to get so hung up about something so simple, but she reassured me to take my time to decide because my wedding is one of the most important events of my life. That meant a lot to me, and I can't wait to see the cake next weekend when I marry the Love of my life
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July 2023 by Dylon Johnson
The associate named Candi sent an associate home because it was slow and then went to another associate and was laughing about sending her home and how she lied about it and it was her attitude. Kiki was absolutely lovely when I asked her a question so it leads me to believe that Candi may be immature and childish and if this is who you have in management then I understand why the store is understaffed.I will also be reaching out to corporate about this issue because it is not the first time I have noticed that Candi has been demeaning and hostile to the other workers. This behavior is unacceptable.
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July 2023 by Snow White
Why did some lady with the name 'Candi' on her name tag say that jewelry was closed for the day when an associate was over there running it. Seems to me like she just didn't wanna have to open the case. That's lazy as f. Some manager y'all have in there. I won't be back for jewelry or anything else. SMDH.
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June 2023 by Amy Bailey
I love our Sam's location. Friendly, helpful staff, always neat and organized. Great selection of Family Extras water toys, outdoor furniture, clothing, love all they offer!!!!!
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June 2023 by Harmony Hummingbird
Can say enough good things!! Black card cash back is well worth the $100!! We stopped shopping at walmart! Sams has all you need for way better price!!!!!!
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June 2023 by Jordan Dilworth
Pretty good Sam's Club, has a different selection than Costco. My biggest issue is each time I go there are only self checkouts open.
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June 2023 by angryjohn001
I’ve been going to Sam’s club for years. I went yesterday and had to to wait behind 30 people because they check everyone’s items one-by-one as if we are criminals. They check our memberships as we come in and have a full staff of people checking your items as you leave, but yet they cannot staff the registers. Get rid of self check out if they are worried about theft. Go use your local grocery store and give them your business instead of being treated like we live in Chicago.
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May 2023 by Jimmy Ray Pate
This Sam's Warehouse in Huntsville Alabama was a big store. Bigger than the ones we have down in Trussville and Birmingham Alabama. And there was a "Larger" selection of products in this store. There were things in this store I've never seen in the other stores. I've been to this store twice and enjoyed it. The only thing I don't like is it is a hour and a half drive one way from my house but I will be going back though. And I feel that this store is big enough you can put the other stores in it and still have room.
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April 2023 by Paula M. Rosser
We were in and out after getting what we needed and some things we wanted…in about 35 minutes! Staff polite and friendly at check out! Hot? dog, ? and pretzel ? were good as always!! ⭐️⭐️⭐️⭐️⭐️
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April 2023 by Sarah
First the good. The store is clean, well organized and stocked. The door greeters and cashiers I’ve dealt with have all been pleasant.Now the bad. I’ve been to 4 different Sam’s locations (this one included) in the past 6 months. This Sam’s location has the worst cafe. In the last 5 visits they have been out of a lot of items, tables dirty and the line is beyond slow. With 3 people working in the cafe and only 3 people ahead of us who had small orders it shouldn’t take 35 minutes to get a frozen yogurt. This area of the store needs improvement. I know it could be better because the Sam’s cafe in the last city we lived at was usually always stocked with all the options and the line was faster. Even on a busy Saturday it was faster.
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April 2023 by Heather Harrigan
The store was dirty. It's all self checkout which sucks when you're doing a big shopping trip. Employees were just standing around talking and texting. The store was well stocked so that's why it's getting 2 stars instead of 1.
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April 2023 by Regena Call
I usually have a good experience with Sam’s. Been shopping there since they opened. I placed an order for 15 items on the app to be delivered. Paid a delivery fee and a tip for the driver and half of my order was missing. I called the store four times and no one answered, then I had to spend 20 minutes on an online chat with Sam’s Club in order to get my refund. It’s very frustrating.